Screenshots

Description

TimenTask Client Support app helps your client to generate tickets from anywhere anytime , which will automatically assigned as Task in Timentask App - Realtime Productivity Tool.
Hassle free client support - Anywhere Anytime

- Enable end users to raise tickets from the mobile app in minutes
- Chat with support team directly
- Chat with their own designated team member
- Directly generate ticket from chat
- Keep notes or logs of generated tickets
- Can do image, video or dropbox attachments through app
- Get important Status updates of the tickets
- Notification received on status change or close of the ticket

Manage your support tickets on the go

- Get Notified as soon as Client generate ticket
- Assign ticket in secs as task to any of the technicians or service person for clear ownership Status got automatically updated as soon as work done on the task
- Create, manage, and close support tickets
- Mark scheduled and actual start and end times to keep track of schedule compliance
- Add subject, description, attachments, resolutions, tasks and notes
- Take a picture from your phone and automatically add as attachments to the tickets
- View all the details of your ticket including conversations in a single pane
- Get important ticket updates as push notifications

Note: This is not a standalone application. To log in, you must have downloaded and installed TimenTask -Client Support App. You must have login account with Timentask as Client User.

What’s New

Version 1.04

- Fixes in login functionality

Information

Seller
Aryavrat Infotech Inc.
Size
14.7 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
Copyright © 2016, Aryavrat Infotech Pvt. Ltd. all rights reserve
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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