Tiny Planet Photos and Video 4+

Incredible!

I’m a long time professional photographer. This is the most creative tool I own. I love that I can output 4000 pixel images and have so much control of the manipulation in real time or with images later. There’s a couple little hiccups with output occasionally that Inreprted to the developers and they were quick to respond to learn more. Even if they never get these fixed it’s the best creative app I’ve used to date. And even if you aren’t a pro photographer or only have a minimal interest in photography? This app is just fun to play with. Almost anything you aim the camera at makes you smile.

Developer Response ,

Thanks Mark, great to hear you're enjoying the app. We'll aim to smooth out the hiccups you're experiencing in the next update. We have more plans to make the app more fun too!

Amazing app!

It works very well. Everything is smooth. I thought videos were making the app laggy, but then I realized that the clip has to play it’s entire length before you can select a different option. After learning that, I have no complaints — just praise. It makes beautiful phots.

Customer service took 7 weeks to reply

I bought this app as well as the expansion pack and the expansion pack doesn’t work so I contacted them. It took nearly 2 months for a reply so I gave up. The reply simply said what I “should” see on my app (his quotation marks) which did not exist, and he said there was obviously a problem with it loading. That’s all. No solutions, no fixes, other than deleting and reloading and paying again?There are no refunds, no obvious instructions on the app. I don’t like to give bad reviews because technology has its glitches but it’s annoying to simply get a shoulder shrug after 2 months. Glad it was a cheap app.

Developer Response ,

Unfortunately your support email fell through the cracks, causing the very slow response. I'm sorry about that and I've taken measures to make sure that can't happen in the future. With regards to the problem you experienced: my first response was to clarify the issue, I needed to ask you some questions about what you were or weren't seeing in the app to be able to diagnose possible causes. However, sometimes it's impossible to pinpoint an exact cause for a problem (especially remotely). Removing and reinstalling the app can sometimes resolve the issue in those cases. This will not result in you being charged for the app or the in-app purchase again.
I'm sorry that our email exchange felt like a shoulder shrug to you - my intention was to figure out what was going wrong in the app on your device and find a solution to rectify it.