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The Austin American-Statesman ePaper

By Cox Media Group

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Description

Your Austin American-Statesman, now delivered to your iPad.
Requires iOS 8 or higher

Introducing the ePaper: Included with your newspaper subscription at no additional cost.
Get total access to the day’s newspaper—all the in-depth local news stories, ads, comics, obituaries and more. Turn through each section, page-by-page just like the printed paper, and stay constantly updated on the top news.
Requires a Statesman login to access content.

Features include:
•Organized and simple to use, with multiple ways to view each section, plus a table of contents
•Constantly updated, including breaking news and top stories of the day
•Access to a whole week of newspapers and archives
•Easy to share stories by email, Facebook and Twitter
•Easy access to savings, circulars and your favorite retailer offers with Find ‘n’ Save
•Quick loading pages
•Reader-friendly format and adjustable font size

If you have problems with the ePaper, please contact us at customercare@statesman.com and we'll be happy to help you.

Subscription details:
• Length of subscription: One month

• Price of subscription: $9.99 per month, or included with your print subscription at no additional charge.

• How to subscribe: When you first open the ePaper app, you will be asked to enter a user name and login. Newspaper subscribers may use their Statesman login. If you are a newspaper subscriber and do not know your login or still need to register your account, please go to statesman.com/AddDigital. Here you will set up your account and get access to digital products included with your subscription. If you would like to subscribe to print and digital offers from your newspaper, please go to statesman.com/access. Download of the app is free.
If you would like to subscribe to the app from Apple you may purchase through iTunes. Payment will be charged to your iTunes Account at confirmation of purchase.

• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

• Account will be charged for renewal within 24 hours prior to the end of the current period. All renewals will be billed at the rate of $9.99 per month.

• Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user’s Account Settings after purchase.

• No cancellation of the current subscription is allowed during active subscription period.

• Use of The Austin American-Statesman for iPad is governed by our Terms of Service.

• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to The Austin American-Statesman ePaper

What's New in Version 2.8.7

- Fixed a bug from iOS10 that affected your ability to navigate to Back Issues and read previous editions

iPad Screenshots

iPad Screenshot 1
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Customer Reviews

Crashes

This is perhaps the worst app I use. It crashes at least once each time I read the paper, for no apparent reason. The crashes appear to be associated with zooming in on an article to read it---maybe it crashes after a certain number of times zooming in. I no longer have the endless login loop problem. Thought that was fixed, but recent reviews show some users still have that issue. Unfortunately I don't see a realistic alternative for reading a facsimile of the print version on my iPad. I have never before posted a review of an app, but this one has finally annoyed me enough to do so. The convenience of reading the paper on my iPad is almost outweighed by the inconvenience of the crashes.
So I left that review some time back. I also spoke by phone to their IT person and complained about the crashes. Apparently they don't care, since nothing has changed with the crashes. In addition, on about 1/3 of mornings today's paper doesn't load. Instead my iPad thinks for two or three times as long, and then up pops the paper I was reading most recently. I guess it's like the big banks. When you have a near monopoly, you don't have to worry about consumer desires or complaints.

Bad and Statesman can't or won't fix it

I had hopes for the app when they finally increased the resolution a year or so ago, but apparently that was the extent of their work. Most recent problem with this terrible app is that it now takes a long time to load -- usually more than once because it also frequently crashes.

I complained again to Customer Service which this time sent me instructions about Safari -- not the app. (They suggested using Chrome, not Safari. Apparently, they can't bother to make the web paper work on multiple browsers.) When I repeated that I was talking about the app, not using a browser -- no further response on the subject.)

This newspaper has been showing signs of going out of business for a while now -- laying off staff, closing their Austin printing facility. Eventually, they will be internet only, so why won't they at least try to make the apps work? Apparently, they are either too dumb to care or too afraid to spend any money. Cox must be a terrible company to be so short-sighted.

Crash for months

This app crashes on the iPad in the comic section after 10 seconds of opening. I have sent many emails to the paper. The last one said there was no problem. This app is horrible and the customer service is the worst!!!
I have read the reviews and I'm not the only one experiencing this. Why not fix it?

The Austin American-Statesman ePaper
View in iTunes
  • Free
  • Category: News
  • Updated:
  • Version: 2.8.7
  • Size: 38.5 MB
  • Languages: English, French, German, Hebrew, Japanese, Spanish
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPad.

Customer Ratings

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