Total Connect Comfort
By Honeywell International Inc.
This app is only available on the App Store for iOS devices.
The Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Honeywell’s Total Connect Comfort works with Honeywell Wi-Fi Thermostats and with Honeywell Redlink Comfort Systems when used in conjunction with Honeywell’s Internet Gateway.
With the Honeywell Total Connect Comfort app users can:
- View and change the schedule (for thermostats that support this feature)
- Utilize the Demo Mode before purchasing a thermostat
- View and change heating and cooling system settings
- View and set the indoor temperature
- View and change system fan (for thermostats that support this feature)
- View and change humidifier and dehumidifier settings (for thermostats that support this feature)
- View 5-Day weather forecast
- View outdoor temperature and humidity (when used with an outdoor sensor)
- Access multiple smart thermostats
- Access multiple locations if more than one system is registered
- View thermostat alerts such as high or low temperature
- Automatically upgrade to new features once they become available
Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort
What's New in Version 3.6.1
•Marketplace to provide offers to enhance the connected home, including energy saving programs
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Good functionality but still needs work
The good: I can control the thermostat remotely. It's been reliable over a couple years of use. The "air circulate" mode is very useful and helps inhibit mold and stale air. This mode circulates air about 8 hours per day even if the heat or a/c isn't on. I like that I can see system status remotely - in other words, in addition to turning it on or off, I can see if the system is actively operating at the moment.
The mediocre: The "air circulate" setting can't be customized. Also, it's not intuitive. The app interface makes it seem like I have to leave the system in heating mode (but set to 55 degrees) in the summer time if I want to use the air circulate. The app should have a dedicated setting for "air circulate" that doesn't have an apparent requirement for the system to be left in heating mode. I can't see the status of my system fan in the app when in "air circulate" mode.
The bad: There is a "marketplace" icon on the main screen which I don't need or want. This replaced the equally useless "contractor" icon which the app used to have. Now, each and every time I adjust the heat, Honeywell wants to present me an upsell. This "marketplace" should be buried in a submenu somewhere. Voice control is not implemented well and I'd prefer not to have it at all. There should be a way to disable voice control.
More than satisfied
I have a lot of wired devices in my house so it was logical that I'd install a wireless thermostat. I have two thermostats working this app. They have performed flawlessly.
Scheduling function works great. Additionally I like the fact that I can set the thermostat to a hold temperature for vacations, and then have the system return to the comfortable temperature while I'm on my way home with a simple wireless command. Since I travel a lot, both domestic and international this feature has been wonderful. Even at home it pays dividends. Nothing worse than being at the pool all afternoon and remembering you left the temperature on the air conditioning turned low. This allows me to simply raise the temperature and put the house back at a comfortable temperature before returning back inside. The software was easy to use easy to install and we've had no problems. I have it on both my iPhone and my iPad and it works great. It even works well from the comfort of your own bed. During the worst of the thermostat wars, no one actually has to get up anymore to adjust the thermostat just grab your mobile device from the nightstand and all is well.
Works Well but Lacks a critical feature
Most of what is said by other reviewers is accurate however this unit has a temperature threshold range of plus or minus 0.5 degree F. What that means is once a temperature of 78 degrees is set the unit will turn on at 78.0 and run until a temperature of 78.9 degrees F is attained. Most thermostats are adjustable to plus or minus 2 degrees F. What this means is that this thermostat cycles your AC unit much more than other units. With a programmable unit that it’s software is updated automatically via the Internet one would think that when customers complain and suggest an update to correct this shortfall that it would be fixed. However, after communication with Honeywell’s support desk, adding a user selectable cycling range of plus or minus 2 degrees F is not on their list of improvements. Other big producers of smart thermostats have this user flexibility. So what does this translate to: you unit will start and stop considerably more than with a plus or minus 2 degree selectable thermostat. I cannot say that is has cost me more money since I have bad there two units only 5 months, but I can hear the AC cycling on and off every 12-16 minutes in the summer vs every 20-24 minutes with my old thermostats. You make the choice.
- Category: Lifestyle
- Updated: Jul 25, 2017
- Version: 3.6.1
- Size: 22.4 MB
- Languages: English, French
- Seller: Honeywell International Inc.
- © Honeywell International, Inc
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.