Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part.
The RC Mobile Technician commitment is to provide an easy to use, powerful app that is designed to help the technician standing in front of a unit. This helps them at the jobsite to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.
• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment
• View warranty entitlement and warranty claim history based on serial number
• Locate the nearest Totaline Sales Center and get directions
• Selection and Cross-reference tool parts
• Ability to create jobs and add parts to jobs so that the order can then be emailed
-Modern new UI for all your favorite features makes finding information easier than ever before.
-Expanded literature section includes more options for filtering and sorting by document type.
-Barcode scanner works faster and better in low light conditions
-Product Catalog model lookup
Ratings and Reviews
Great for Carrier Bryant and Payne products
This app works well for looking up literature for Bryant and Carrier equipment. You do need to have a fairly fast data connection or it does seem to time out it looks like it brings a lot of data. I am an HVAC Technician and use this app daily since I work on a lot of Bryant and Carrier units unfortunately it does not show accessories like thermostats or zoning but as for furnaces air-conditioners and other equipment it works well
Rarely works, if at all. Sometimes by model number, but never by serial number... serial number is much easier. Please fix! I’ve sent them emails through the app with no response... if I could give it negative 5 stars I would.
If you can’t make an app, please at least provide a desktop version
You used to be able to look up just part numbers in the search function, a function they have taken away and no longer works! This makes this app useless, not everyone has the model number.
With Family Sharing set up, up to six family members can use this app.