Take command of your wireless service, anywhere at any time! The TracFone My Account App lets you manage most aspects of your wireless service right from your phone.
Here is how it works:
-Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a TracFone Account) or you can create an account by selecting Create an Account.
- Once logged in, you will be able to see your Service End Date, keep track of your Balance on your home screen, refill your Airtime by selecting Buy Airtime or Add Airtime if you have an Airtime PIN.
-Other features include Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator.
Airtime PINs are located on the back of the TracFone Service Card or on your register receipt. To read the PIN on the TracFone Service Card, simply locate the grey strip on the back of the card. Scratch off the gray strip in order to reveal the Service Card PIN.
Service Cards are sold at over 80,000 retail locations across the United States.
Not a TracFone customer? Switch now! Visit us at http://www.tracfone.com/ for more information
Improvements to app stability and updates to tax terms for select jurisdictions during plan purchase
Fixes for the Data Widget.
Ratings and Reviews
I used my card to purchase minutes in the app, but somehow my account got hacked and my card information was stolen to purchase minutes I did not authorize and that didn’t go on my phone. I called Tracfone to report it, but they did not do anything for me to get that $40 back nor the minutes that were purchased using my card. I was just told to change my password. I did that and had to cancel my card. This app is not safe to use your card information on. One thing the app doesn’t have is that I would like to be able to receive receipts showing what I bought and when on the app. Also, I’d like to be able to view my phone usage on a report, showing the calls I made on which days. The app is lacking a lot of important information that every customer needs.
Imagine that you are driving at night and your car breaks down (you’re a woman in this scenario). You go to call for a service or a friend, but none of your calls will go through. Only now do you realize that you are out of minutes. You can buy more, but it will take several minutes for them to be applied. During that time you could be killed by a serial killer.
I’m exaggerating a little bit, but I’ve been caught in several bad situations without minutes or data (no maps). I’ve left feedback in their surveys asking for a warning notification when you’re running low several times, and I know friends of mine have, too. They also are now plan-based, which is totally different from what they set out to be. I’m done with TracFone because I don’t feel safe with it.
Beats the monthly bill from previous cell phones
Was complaining about the high monthly cell phone bill for our family’s 4 cell phones. Brother in-law said he switched to tracfone.
I said “no thanks” my daughter had one years ago as a teen. We had to remember to add a service card every three months or would loose her minutes.
He informed me a one year service card could be purchased.
We did change to tracfone and are paying only about a fourth of our old bill. We do have a landline phone at home. So that saves on phone minutes.
- Tracfone Wireless Inc.
- 137.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 TracFone Wireless Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.