Screenshots

Description

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using Touch ID if your device supports it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

What's New

Version 3.2.0

- Enabling additional certificate of auto insurance functionality
- Enhancing informational content areas and styles
- Addressing bugs to improve support of iPhone X facial recognition capabilities
- Fixing Miscellaneous bug and user feedback

Ratings and Reviews

2.4 out of 5

49 Ratings

49 Ratings

Could be better

Future IFBB Physique Pro

The app seems to function ok. The only two issues are, 1. The Touch ID option will not enable and 2. The app is not located in settings on iOS 11.0.3 so you cannot configure it. I’ve seen another review in Sept with the same complaint and evidently it hasn’t been resolved. Would be great to see the options in settings to configure the app and utilize the Touch ID feature.

Developer Response

We have heard your feedback!
 
Our latest release addresses this head on with improved functionality to support biometric scanning on both Apple® and Android® devices,  including Apple’s new Face ID technology. Please update the app and give us another try.   We think you will be happy with this update.

So frustrating

Taigapup

Touch ID says it’s there but will not enable. Maybe they don’t support the iPhone X? The “technical help” link in the app doesn’t let me report an issue. For a company that prides itself on innovation and customer service, this app needs an overhaul and serious usability changes. I also think it’s weird that my home and auto policies don’t both show up, I should not have to manually enter the policy number in the app.

Developer Response

We have heard your feedback! We apologize and thank you very much for letting us know it wasn’t working for you. 
 
Our latest release addresses this head on with improved functionality to support biometric scanning on both Apple® and Android® devices,  including Apple’s new Face ID technology. Please update the app and give us another try.   We think you will be happy with this update.

Endless cycle

Lockwood4life

The app has stopped working today.. I attempt to log in and I’m immediately prompted by a pop up to update my app to the newest version. It send some to the Apple store where my app is obviously already updated and when I click “open” app it takes me back to the same menu and I’m unable to access any of my policy information because the cycle continues.

Developer Response

We have heard your feedback!   We apologize and thank you very much for letting us know it wasn’t working for you. 
 
We received a few reports that some users were not able to access our most recently released app. This issue should be resolved now, and we apologize for any inconvenience this caused. Please return to the App Store and try to download/update the app again.

Information

Seller
The Travelers Indemnity Company
Size
23.5 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 The Travelers Indemnity Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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