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TriMet Tickets

By TriMet

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Description

The official mobile ticketing app from TriMet! The TriMet Tickets app lets you purchase and use tickets and passes instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card in our secure system, and you're ready to go.

 
WHY YOU'LL LOVE THIS APP:
 
• No paper fares to keep track of.
• No need to carry cash, count exact change or find a ticket machine.
• Buy and use fares instantly using a debit/credit card.
• Store multiple tickets on your phone for future use. 
• Pay a single fare or multiple fares for a group of riders.
• Register your debit/credit card(s) in our secure system.
• Purchase tickets on your phone or on any computer via our website.
 
 
HOW IT WORKS:
 
1. CHOOSE RIDER TYPE: Adult, Honored Citizen or Youth
2. CHOOSE FARE: 2-Hour Ticket, 1-Day Pass, 7-Day Pass, 14-Day Pass or 30-Day Pass
3. CHOOSE QUANTITY: You can buy multiple tickets to use later. (A $5 minimum purchase is required.)
4. CHECK OUT: Pay with Visa, MasterCard, Discover or American Express


WHAT PEOPLE ARE SAYING:
 
"Love the convenience of being able to buy tickets at home (or anywhere, really) and use them right on the spot at any bus stop or MAX station."
 
"Very convenient for purchasing and using fares."
 
"Simple and easy to use. And multifunctional to suit about any situation related to purchasing tickets. A virtual ticketing kiosk in my pocket!"
 
"I have wanted to use my phone as my pass for a while. Don't have to worry about not having a fare or exact change."
 
"Way easier than going somewhere to buy tickets."
 
"The app is reliable, quick and so easy to manage."
 
 
COMMON QUESTIONS:
 
Do I need to be connected?
An internet connection is required to purchase tickets, but you can use/activate your tickets offline.
 
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!


IMPORTANT REMINDERS:

• Don't uninstall the TriMet Tickets app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without an internet connection), so uninstalling the app can permanently erase your tickets!
• Activate your ticket before boarding. If you're at a MAX station where fares are required, make sure you activate your ticket (by tapping the "Use" button) before entering the station area. Otherwise, activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
• We suggest you create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)


COMPATIBILITY:

iOS versions 4.3 to 7.0 (iPhone only)
• A wi-fi or cell connection is necessary to purchase tickets, but not to use them.


STAY IN TOUCH:
 
Learn more about TriMet mobile ticketing and sign up for email updates at http://trimet.org/mobiletickets. We'd also love to hear your feedback and suggestions for improving this app: Email us at mobileticketing@mt.trimet.org.
 
 
**** THANK YOU to all of our beta testers who helped make this app possible! ****

What's New in Version 1.3.5

Bug fixes

iPhone Screenshot

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
iPhone Screenshot 4

Customer Reviews

It's "alright"

The app works, but it's complicated. The problem I have the most is boarding, and the bus driver says I have to refresh the app because the XX numbers aren't right. It's annoying having to do that almost every time. Second issue: when I go to stops and schedules (1) It never remembers that I granted the app permission to my location. (2) When I put my location in, it brings up "Nearest Stops." My problem is that if I click on a stop, and the back, I have to redo the whole location thing instead of just going back to "Nearest Stops," and I have to re-grant it permission to my location. It's like an app with Alzheimers, it doesn't remember anything. It would also be nice if when I'm looking at route maps, it would show where I am on the map. The app needs some major bug fixing.
--------------------------------------

I've decided to put this down from my original two stars. It's getting increasingly annoying that I'm being to by drivers that I need to refresh my app. This occurs even if the app was fully closed before I launched it to board the bus. It's a pain in the rear. I get up 5:30-6:00 in the morning. The last thing I wanna do is stand there in humiliation because I'm using technology instead of a paper ticket. Come on now. I'm sure y'all are raking in enough money to fix a little bug like that.👎👎👎

Useful, Easy...Until It Deletes Tickets

I've been using this app for months. I'm thrilled I no longer have to leave work in the middle of the day to go to the TriMet office to by a monthly pass. And now that the initial bugs are worked out, it is reasonably quick to load, and display tickets. HOWEVER, the app can **delete your tickets without warning** never to be recovered. I've lost a monthly pass this way (thankfully on 2 days before it expired not at the beginning of a month). If it does destroy your ticket at the beginning of the month, that's $100 lost. The developers sent out an FAQ explaining how to avoid this when installing iOS8, but apparently it can happen at other random times. And I've never had success with the "recall your tickets" to the server method the developers recommend. This ridiculously awful customer service. The developer's describe it as if it's the users problem / fault and as if they have no plans to fix it. Shame on GlobalSherpa for being so effectively hostile towards their users and disregarding the financial risk their unreliable app creates.

So many things wrong.

So let's start with the obvious here, which is asking the question: who uses this app? I would point to myself and others and respond with, "those still not familiar with the city who frequent public transportation." So, if you're new to the city, this app is a must, especially if you don't know the routes yet. The feature that gets the most use from me would be the "plan my trip" tool. It's great but could be improved in so many way. 1. The UI is bad. 2. The UX is bad. 3. The plan my trip roll should automatically assume you want to plan a trip at the current time and current day. Why it makes me enter the time, date, and whether or not it's AM or PM confuses me. Secondly, since it doesn't automatically populate the date, if you have forgotten it and have to double tap to view the date, you lose all of the fields you just populated.

Sorry guys. You almost have it. Right it up a little and improve the "plan my trip" feature and you'll have me.

I will say the payment and checkout feature is on point! Well done there.

TriMet Tickets
View In iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 1.3.5
  • Size: 5.7 MB
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

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