iPhone Screenshots

Description

Welcome to TriMet’s official mobile ticketing app! Purchase and use your fare instantly with your phone — anywhere, anytime.


WHAT YOU'LL LOVE:

• Buy and use fares instantly
• No paper fares to keep track of
• No need to carry cash, count exact change or find a ticket machine
• Store multiple tickets on your phone for future use
• Option to pay and use multiple fares at once — good for groups
• Secure system for registering and remembering your credit/debit card
• Purchase tickets on your phone or using the website
• Find nearby rides to get you to and from your stop or station


HOW IT WORKS:

1. Select rider type: Adult, Honored Citizen or Youth
2. Choose your fare: 2½-Hour Ticket, 1-Day Pass, 7-Day Pass, 14-Day Pass or 30-Day Pass
3. Choose quantity: Buy fare for the day or multiple tickets to use later. ($5 minimum purchase)
4. Check out: Pay with Visa, MasterCard, Discover or American Express


WHAT PEOPLE ARE SAYING:

“Love the convenience of being able to buy tickets at home (or anywhere, really) and use them right on the spot at any bus stop or MAX station.”

“Very convenient for purchasing and using fares.”

“Simple and easy to use. And multifunctional to suit about any situation related to purchasing tickets. A virtual ticketing kiosk in my pocket.”

“I have wanted to use my phone as my pass for a while. Don't have to worry about not having a fare or exact change.”

“Way easier than going somewhere to buy tickets.”

“The app is reliable, quick and so easy to manage.”


COMMON QUESTIONS:

Q: Do I need to be connected to the internet to use the app?
You will need an Internet connection, using either data or wifi, to purchase tickets and receive the correct day code. Once the app gets this code for the day, you’ll be able to activate and use your tickets without a connection.

Q: What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure you have enough charge to last your entire trip!

Q: How do I activate a ticket?
Tap “Use” on a ticket before you board — the best time to do this is usually when you see your bus or train approaching. If you’re at a MAX station where fares are required, make sure to activate your ticket before entering the paid fare zone.

Q: Do I need to make an account?
An account is required to purchase tickets beginning with version 1.7.1833.


COMPATIBILITY:

iOS versions 11.0 or above (iPhone only)
An internet connection is required to purchase tickets, but not to use them.


STAY IN TOUCH:

Learn more about TriMet mobile ticketing and sign up for email updates at trimet.org/app. Email us with feedback or suggestions at mobiletickethelp@trimet.org.

What’s New

Version 1.7.1833

Requires that customers create an account before making a purchase

Ratings and Reviews

2.6 out of 5
45 Ratings
45 Ratings
skizzif ,

Getting more stable over time, good customer service

Update May 2018: The repeatedly-crashing issues mentioned below seem to happen less often now.

Would be a 5 star app if the intended purpose were to crash repeatedly when you try to open a ticket. Not dependable.
Also likes logging out of accounts, which means no saved tickets until you log back in. Customer service is very responsive however, even on weekends.
I can see the effort that went into this otherwise, if those issues get fixed it would go a long way.

babssf ,

Crashing

When it works, it’s great. However, an ongoing problem is trying to access tickets and it continues to say I’m not online. This sometimes happens at really bad times ( late night with no cash).

Sometimes it will let me get on the ticket purchasing page, but when I click the card that I have stored, it says it cannot complete the transaction. VERY frustrating!

jenergy5 ,

Minimum $5 purchase?!!

Your purchase has to “exceed” $5 to proceed to checkout. This is preposterous for an app selling bus tickets, which are usually just a few dollars. I literally can’t purchase an adult ticket and youth ticket for one errand because that only totals $3.75. This is so stupid I can’t even explain. This is an app! The money exchange takes place in cyberspace! Minimum purchase requirements are terrible design! I remember now why I never used this app to begin with. Useless.

Information

Seller
TRI-COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON
Size
24.2 MB
Category
Travel
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© TriMet
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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