Tropical Rewards App
By Tropical Smoothie Cafe
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At Tropical Smoothie Café, we believe in serving bold, flavorful food and smoothies with a healthy appeal, all made to order from the freshest ingredients! The Tropical Rewards App makes this more convenient than ever!
*At participating locations.
- Earn $5 for every $55 spent when you scan your QR code on every purchase
- Invite your friends to download the app. After they spend $10, you will receive a $5 referral credit!
- Order ahead and Skip the Line® - at participating locations.
- Find the closest Cafe
- Achieve Higher Status Levels- Earn More Rewards!
* Boosted Status Level: Earn $5 for every $55 spent
* Energized Status Level: + Free Menu Item on Birthday (up to $10 value)
* Supercharged Status Level: + Free Supplement per Week and Exclusive Offers
What's New in Version 1.2.3
- Minor bug fixes and performance enhancements that will provide a more rewarding Tropical Smoothie Cafe experience
Do not waste your time
I have now ordered on this app 4 times and it will be my last time. Only once was my order even received at my local cafe. I arrive at the cafe and am told they "never received the order." I then have to sit and wait as they make my order. Why bother using the app to "have your order ready when you arrive, when I have to get there and wait for them to make my order?" Unfortunately, the last time this happened, I did not have time to wait for them to make the order. When contacting management for a simple refund, they were quick to respond and tell me that I order from the wrong location. After producing my order confirmation to prove that I ordered from the right location, suddenly no one will get back to me. Tropical Smoothie are quick to charge your credit card when you order on the app yet cannot produce a refund when they clearly are having problems on their end.
Cannot order double portions
I liked that I could place my order ahead of time, pay for it online, and just pick it up; however the app did not allow me to add double portions -- I always add double spinach to my Mocha Madness. As such, I cannot use this app to place my order ahead of time. I tried calling the store several times to see if I could place my order over the phone (Fort Apache Rd, Vegas location) but no one ever picked up the phone ... ever.
LOVE Tropical Smoothie, App is horrible
My local Tropical Smoothie Cafe is wonderful but your app needs a lot of updates. It does NOT work with American Express and it does not allow you to use your own gift cards!! Twice I was in my account and could see all previous transactions, profile but could not order. Signed out and would not allow me use my password so chose Forgot Password. Instead of a link, it sent me an email stating my email is not recognized not my password; however, after sending the email, it allowed me to sign back into my account!!