TruPoint Bank’s app allows you to check balances, view transactions, transfer funds, pay bills, and locate branches and ATMs using your Apple Device.
A TruPoint Bank online banking account is required.
- MFA is the same as internet banking
- Same level of protection as internet banking
- Usability Enhancements
- Bug Fixes
- Touch ID for Compatible Apple devices
Ratings and Reviews
The app itself isn’t horrible. IF you can get it set up. The bank gave me simple instructions to set it up, so I thought I was an idiot because I couldn’t get it to work. Multiple trips to the bank telling them it wouldn’t work until finally someone sat down with me to figure it out. They spent a long time on the phone trying to fix the problem, so it turns out it was a glitch on their end. Well, app worked fine for a long time up until today. My iPhone was suddenly out of storage which was odd because it stays around half full. After checking all my apps I find some abnormal activity in the TruPoint app so I had to delete it.
Now I’m reinstalling the app and going through the same thing trying to set it up again. I’m currently locked out and told to call the call center. An app shouldn’t be this difficult. I’m seriously considering just switching banks because I rely on the online apps to keep up with my finances. If TruPoint was my primary bank I would’ve already done so.
Buggy and lacking common functionality
I love TruPoint as a bank (extremely friendly, courteous staff at every branch I've been to), but their app is awful.
Features like fingerprint verification & mobile check deposit are painfully absent. The formers absence is even more noticeable due to a clunky login process which spits out a PW error every other time (tested via copy / pasting same pw string). When the error hits, the alert tells me to "call the call center" despite giving me no number. There is also no forgot / reset PW link– you've got to go online to their site.
This all conspires to make something like checking my account balance a chore. Saying this app is mediocre would be too kind. Please invest in mobile TruPoint; you're 10/10 everywhere else.
Needs to be Fixed
Never Works !
- TruPoint Bank
- 4.6 MB
- Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2016 Fiserv, Inc. or its affiliates and licensors.
With Family Sharing set up, up to six family members can use this app.