Get Moving Made Easier® with the official U-Haul® Moving & Storage app. Rent and Return a truck or trailer right from your phone. Manage every aspect of your move from the reservation to the return. Track all of your orders, manage your account, rent self-storage and move right in. Hire Moving Helpers®, order boxes and moving supplies for delivery or pickup in-store, and so much more.
Thanks for using the official U-Haul® mobile app. This update includes:
•Improved Sign In Management
•Performance and Stability Improvements
•UI and UX Improvements
Ratings and Reviews
Not worth your time
Self serve has never been harder than with U-Haul
Eight simple steps - NOT!
I believe a lot of good thought and investment went into this app, so it’s unfortunate that our experience was so ridiculous and frustrating. We will likely avoid at all costs using U-Haul ever again. And since it was a family affair, the news of our comic experience will be spread far, wide, and often. Ended up spending 90 minutes jumping through hoops, taking photos, providing phone numbers of contacts, and looking for keys in spooky, dark gravel lots. Finally drove away with the truck but with nostalgia for the good old days of human to human interaction.
Mobile check-out and check-in crashes
Spent about 20 minutes and 40+ tries to take required photos for check-in of the truck. App crashes to blank screen and you have to start all over. Very bad experience. I used truck for about an hour and spent 20+ minutes on checkout and check-in process. Be aware of you are short on time.
With Family Sharing set up, up to six family members can use this app.