By Uber Technologies, Inc.
This app is only available on the App Store for iOS devices.
Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.
Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.
Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.
Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.
Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.
Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.
See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
Have a question? Visit uber.com/help.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 3.271.10001
More control over when you share your location with Uber. Now you can choose between “While Using the App,” “Always,” and “Never” in your location settings.
No real Resolve to issues
I deleted this app after Uber charged me cancellation fees for a driver who could not locate me. I was waiting out in the cold. Their new updates prevent you from voicing the truth. I cancelled out of frustration after waiting like 17 minutes in the cold, and knowing inevitably that My classes would end before I even set foot on campus.I even tried to help the driver , but he passed me like seven times. I believe he did this willfully as I am sure he did many pickups in that location. They edited my trip details to say I ordered a ride to a different destination, and have since refused to reimburse me. An expected arrival of 3 minutes was drawn out. I contacted Uber, and they offered no real solution, only that I was charged because I cancelled. They edited my trip details to say I ordered a ride to a different destination, and have since refused to reimburse me. They avoid your concerns as you are only able to report per their app choices. I'll stick to the bus or even Lyft from now on. " Only responses in this area will be responded to" in the email communications. That is just another way to ignore customers. I hope this is not deleted to keep their false image.
Finally fixed GPS tracking policy - because they had to
They finally fixed the invasive user tracking, just about one week before iOS 11 made it impossible for them to continue tracking indiscriminately. The app is fine, but the company sure knows how to look untrustworthy.
Location tracking is all or nothing with Uber. Normal apps offer "track only when using", but Uber demands "Always track". If the past year has taught us anything, it's "don't trust Uber to do the right thing".
It looks like they're not in a hurry to listen to customers' complaints, since there have been at least sixteen updates since I started paying attention to the GPS issue. They now provide prewritten "developer responses" that state "please tell us more". I think the problem is pretty clear, simply change the app to allow less invasive GPS settings, like 99% of apps in the store do.
As an aside, it also seems like they abuse the app update system. Weekly 170MB updates with the same generic change log each week. That's half a gig per month, thanks guys..
Partial workaround for tracking: disable GPS for the Uber app, and only turn it back on if you absolutely need to use the app. And then turn it back off when you get to the destination.
In the meantime I've been using the friendly Uber competitor, and so far it's worked like a charm. Thanks Uber, for encouraging me to check out other apps!
Uber chooses longer routes to get more $$$
Three stars because All of the drivers I’ve had have been safe and very nice. I have no complaints on drivers, The complaint I have is that I called an Uber to get home from work, which is a 10 minute drive, and it mapped the long route with tolls. I tried to change the route to the road I normally take home and it wouldn’t let me. I’m not happy that instead of taking the road that leads straight from work to my house, it automatically chose the toll road wich is a bit out of the way and costs a lot more. It was 18$ to go 10 minutes down the road.
Edit to developer response:
The ONLY route it showed was a route with tolls before I ever called an Uber driver. My complaint is that the ONLY OPTION UBER GAVE ME TO GET HOME WAS A ROUTE WITH TOLLS.
- Category: Travel
- Updated: Nov 13, 2017
- Version: 3.271.10001
- Size: 274 MB
- Apple Watch: Yes
- Languages: English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Seller: Uber Technologies, Inc.
- © Uber Technologies Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.