By Uber Technologies, Inc.
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Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.
Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.
Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.
Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.
Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.
Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.
See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
Have a question? Visit uber.com/help.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 3.257.2
We update the app as often as possible to make it faster and more reliable for you. Check back next week to see the latest features and fixes available.
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.
$20 coupon: UROHQ
First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it won't cost you a thing!
The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again.
The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!
These customers don't seem to understand that they aren't being charged for whatever distance they end up not traveling.
Like any taxi, the distance is metered. I dropped someone off 3 miles earlier than anticipated because she had entered the wrong address by mistake. She wasn't charged for the additional 3 miles. Also, we aren't paid for the time it takes us to get to you. Please stop being so ridiculous. While I can agree that Uber takes a larger chunk out of the service rate than I would like, no one is hiring full-time staff in my area due to the minimum wage increase & I have bills to pay, rent to pay, & food to buy. I've only been with Uber for a month as a driver & I've never had any problems as a customer. Drivers are individuals- not the whole company. If a driver did you dirty, you complain to corporate! If a driver attacked you, you complain to corporate! Before you are even picked up by your driver, you can see the license plate on the vehicle.
Direct your complaints to the right people instead of the app. The app developers have nothing to do with how your experience with any particular driver went!
Not good business to offer customer something and not deliver
Dear Uber, it is not a good business model or customer service to offer a customer an item or a service and NOT deliver. On July 28, 2017, I received an email saying ride passes are coming to Houston at the rate of $6.49 and advising me to look for an email to purchase my pass on Monday July 31, 2017. Monday came and went and I never received an email to purchase a pass. A couple days later I sent a text to uber customer service to see what happened with the promised email to purchase a pass. I received a response saying that my inquiry was being forwarded to the Houston operations office. Waited a couple of days and did not hear anything so I sent a follow up request. I received a response stating that the ride passes are in the "test" phase and basically I wasn't selected to purchase a pass. To me that did not make sense because the original email said I would receive an email to purchase a pass on July 31, 2017. I was using uber everyday to ride to work and used UberEATS one time per week. Well now I'm
using Lyft who just returned to Houston and have offered me a pass two times in the last two months at the rate of $5.49. Uber you lost a VIP customer with a 4.90 rider rating. Not a good business practice or customer service. Thanks for your time.
- Category: Travel
- Updated: Aug 07, 2017
- Version: 3.257.2
- Size: 278 MB
- Apple Watch: Yes
- Languages: English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Seller: Uber Technologies, Inc.
- © Uber Technologies Inc.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.