UberEATS: Food Delivery
By Uber Technologies, Inc.
This app is only available on the App Store for iOS devices.
Get the food you want, from the restaurants you love, delivered at Uber speed.
Food you want: We’re working with over a hundred restaurants in your city to put great local food all in one place. If you’re craving it, you can find it on UberEATS.
Speed you need: It’s Uber fast from app tap to table. Through the Uber network, you can get anything from our roster of local restaurants, within minutes.
Service you love: When you’re ready to place your order, you’ll see a total that includes the food and delivery price. There’s no need to tip. Pay with your Uber account and watch your order come right to you through the app.
UberEATS is currently available in Auckland, Bangkok, Bogota, Brussels, Dubai, Hong Kong, Sao Paulo, Singapore, Stockholm, Taipei, Tokyo, Madrid, Milan, Moscow, Mumbai, New Delhi, Vienna, Warsaw, and multiple cities in the US, Australia, Canada, England, France, Mexico, the Netherlands and South Africa.
What's New in Version 1.111.10001
We're always updating the app to give you the best possible experience. Check back next week to see the latest features and fixes. Love the app? Rate us! Your feedback makes UberEATS better, so you stay full and happy. Have a question? Tap Help in the UberEATS app or visit help.uber.com.
HORRIBLE CUSTOMER SERVICE
I’ve used the app in the past and it works as expected. I’ve had to contact their customer service department in the past and have found the representatives as robotic and unable to resolve issues satisfactorily. After my last experience, I am can without a doubt proclaim UberEATS has the worst customer service of any business I’ve ever dealt with. I recently placed an order in error and immediately attempted to cancel transaction via the app and was unable to do so. I then called the UberEATS and spoke with a customer service rep who advised that the order could not be cancelled because the food was already prepared. This was not possible because from the time I placed the order to the time I was told the food was being prepared was less than 4 minutes. I was then told that I could cancel the order but I would still be charged. I attempted to explain that the app was not functioning properly and I should have been able to cancel the order without any intervention from customer service. The agent kept referring to their policy without actively listening to what I was saying. I asked to speak to a supervisor who was equally useless in that he too read from the script. There are many other food delivery services who perform the same function but are much more responsive to customer concerns and UberEATS should takes lessons in customer service from them.
I wish the app would let you drop a pin to the specific drop off location, where you want to pick your food up. Because that would help me out a lot, due to the fact that I’m in an apartment complex and the mailing address I have doesn’t lead the driver to my location inside the complex, so I always have to talk to them and give them directions. If not the ability to add a drop pin to my location, add an option that will let me select my physical location as a delivery drop off.
It won't allow you to go back to your home screen when you are in route to a delivery. Normally we always have a delivery. So we can't veiw the total of money made or how much a delivery was. Will give 5 stars once this is fixed. Please update the system. Alot of others are saying b the same thing. Would be great to be able to veiw this. Please reply with feed back. Thanks. Also people please tip someone who is doing you a service. You would tip your waiter or waitress at a restaurant who brings your food to you. This isn't any different people. #TipYourDriver. #TheirDoingYouAService. #IfYouDontHaveMoneyToTipThenYouShouldNotHaveSomeoneDoYouAService
- Category: Food & Drink
- Updated: Nov 20, 2017
- Version: 1.111.10001
- Size: 167 MB
- Languages: English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Seller: Uber Technologies, Inc.
- © Uber Technologies Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.