UberEATS: Uber for Food Delivery
By Uber Technologies, Inc.
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Get the food you want, from the restaurants you love, delivered at Uber speed.
Food you want: We’re working with over a hundred restaurants in your city to put great local food all in one place. If you’re craving it, you can find it on UberEATS.
Speed you need: It’s Uber fast from app tap to table. Through the Uber network, you can get anything from our roster of local restaurants, within minutes.
Service you love: When you’re ready to place your order, you’ll see a total that includes the food and delivery price. There’s no need to tip. Pay with your Uber account and watch your order come right to you through the app.
UberEATS is currently available in Amsterdam, Auckland, Bangkok, Bogota, Brussels, Capetown, Dubai, Johannesburg, Hong Kong, Sao Paulo, Singapore, Stockholm, Taipei, Tokyo, Madrid, Milan, Moscow, Vienna, Warsaw, and multiple cities in the US, Australia, Canada, England, France, Mexico, and New Delhi.
What's New in Version 1.93.2
We're always updating the app to give you the best possible experience. Check back next week to see the latest features and fixes. Love the app? Rate us! Your feedback makes UberEATS better, so you stay full and happy. Have a question? Tap Help in the UberEATS app or visit help.uber.com.
Hope you don't expect correct orders or timely delivery
I've used Uber eats about 15 times now so I think I am qualified to give a review. Out of about 15 orders, 7 of them arrived on time, but only 5 of them have actually been the correct order. If you want specific changes to your food good luck, and if they don't provide the correct food or forget an item altogether, good luck with support because you can file claims all you want, they never respond. If I have missing items I would like a refund for that item, however they don't seem to care. I have had drivers refuse to walk to my door, and I have had drivers stop for 30 minutes at a time and claim they stopped for a flat tire, however they never contacted me, and only decided to finally get on their way when I had Uber support call them. Guess what? All four tires were there, and this car did not appear to have full size spares. There are better food delivery services in my opinion, such as Grubhub, or favor. Don't waste your time with Uber eats, they make promises they simply don't deliver and will steal your money.
This service used to be great. Not anymore.
I've been using UberEATS for over a year. It's was great, quick service, loved the on demand deliveries. But now, they've raised the service fees and the quality has gone down. They canceled the on demand service. And now the deliveries are always late. The estimated delivery time is never accurate. It keeps ticking up AFTER you've completed an order and when it's too late to cancel. Which makes this service almost unusable at work. If I order 1 hour before a meeting and the estimated delivery time is 30 minutes, but then continues to add minutes until it's now an hour. And I can see that the food has been prepared for over 30 minutes and is just sitting there. That is unacceptable. If it had said an hour initially, I would have cancelled. The times in the description used to be accurate, but no longer ever are. This is happening more and more frequently, as they keep adding dollars to the service charge. Think I might stick to GrubHub and Favor who are more reliable.
Great about 90% of the time
For the most part, I love UberEATS. It's convenient and easy--and I'm trying restaurants I normally pass up in favor of my regulars. That said, the one time I had an issue, I don't think it was resolved in a way that was fair. I ordered two sandwiches and only one came. When I reached out to resolve this, they only offered to refund the charge of that one sandwich. Well, if both my wife and I are going to eat dinner, I would have to re-order that sandwich, and pay the delivery fee all over again. That was as really frustrating experience, but I enjoy the app otherwise.
- Category: Food & Drink
- Updated: Jul 17, 2017
- Version: 1.93.2
- Size: 124 MB
- Languages: English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Seller: Uber Technologies, Inc.
- © Uber Technologies Inc.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.