UCCU Mobile is fast, easy, safe and free. With this app you can do the following:
- Deposit Checks
- Utilize the convenience of TouchID for login (on compatible devices)
- Check balances 24/7
- View pending transactions
- Transfer Money and Pay Bills
- View images of cleared checks
- Review transaction history
- Send and receive secure messages
- Access branch hours and location information
Minor enhancements and bug fixes
Ratings and Reviews
The app used to be user friendly to anyone, now it's only friendly if you're skilled with banking systems. I hate it so much & avoid using it whenever I can, nothing updates for days in our accounts so I never know if something has been deposited or withdrawn, it used to show almost immediately or within a day, now my accounts aren't updating for multiple days! I have deposit receipts & pay stubs but nothing changes in my mobile app for days. I have to go into the branch to make sure something is credited in my acct, it's always updated immediately there, but not on my app. Doesn't that defeat the purpose of "mobile banking"?? It's not aesthetically pleasing & is a mess to look at. I don't have the time to sit and play with it to find all the cool features, I don't care about cool features, we're university students with basic accounts. Give me the basic app back and let other people go to an advanced page if they want. So frustrating.
The whole point of mobile banking is to make banking easier. This update has done the complete opposite. Instead of adding simplicity, uccu has successfully created a terrible program that is impossible to navigate- especially for individuals who are not tech savvy such as myself.
The design changes alone make me want to cry. Instead of soft simple blue segmented sections, the new design is practically engineered to look like the most unattractive white nothingness with the same appeal as doing your taxes. The worst part is there is no way to transfer money from your savings directly to your credit card to pay it off. Even advanced chase banking has that option. And by the way, the new chase system looks and functions the way this used to 3 days ago. I used to love this app for its design and simplistic functionality that made banking fun; now I hate everything about it. This app used to be user friendly, now it's essentially user opposed.
If there is any way to opt out of this disaster, please tell me.
(Just put it back to the way it was)
Even after more than a year, I find it difficult to find how to do some things that were much clearer and easier in the old system.
One thing that’s an annoyance for me is that it’s necessary to go to a full screen in order to view amounts shown in the column on the far right. Many programs I’ve used adjust to the reasonable size of a screen, the UCCU program does not.
A second irritation is that no longer are transactions on a single line, so a lot more paper is used when printing a report...waste of space and paper. Too bad there’s no option for a basis information printout, or one with the extra info.
However, on the several times I’ve called or visited a UCCU office for assistance, I’ve always been treated well—all the employees are very helpful and pleasant.
- Utah Community Credit Union
- 33.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © Authorized by Utah Community Credit Union: Copyright 2014
With Family Sharing set up, up to six family members can use this app.