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UX should be improved in mobile app
- When you go my courses tab and browse one of your purchased courses in mobile app, there is no link to go to the author profile for looking his/her other courses. You basically need to search instructor name in search section to find his/her other courses. Waste of time. This problem can be solved very easy. In purchased courses, a simple button/link which goes instructor profile can be put in the “more” section. Then I can easily look my instructors other courses and enroll them if I like it.
- When you look for a new course, you can see the curriculum in extendable way. Tree structure in other words. When you click the “+” sign, you can see the content of the section. This is perfect. If there is a lot of section, it says after showing some section, “There is 19 more section”. 19 is trivial, this number depends on the course. Anyway, when you click this link to see whole section, there is no tree view any more. No “+” sign to extend section content. Which means there is a very big table of contents page. You have to scroll down and up to see everything. It is waste of time. You can implement a tree view after I click to see whole section. Then If I curious about content of the one section, I can click the “+” sign and see the content. You also can add “extend/collapse all section” option. This is more user friendly.
Hi there, thank you so much for your feedback and we really appreciate all of your sincere contribution to the Udemy app. We have recorded these suggestions as a feature request, and we do hope that this will be launched as soon as possible. Have a great day!
Great course, bad app
The course I am taking is great, if this were a review about content it would be an easy 5 Star. Unfortunately I can’t give it a good review because the app makes it very difficult to access the great content.
Perhaps is because my phone is an older iPhone (iPhone 5), but the app will regularly fail me in a variety of ways. Sometimes it won’t let me select previous lessons, sometimes I can’t select the current lesson after reviewing a previous lesson, sometime the video won’t load at all, and the download feature never works. Sometimes everything works perfectly giving me a glimpse of the experience I could be having (except the download feature). Today’s experience has been the most frustrating because no amount of closing the app and reopening it has helped, it still refuses to load the video.
The apps biggest saving grace is that the mobile website is even worse. It’s a shame because I love the course but it doesn’t mater how nice the product is if I can’t access it.
Hi there, I'm sorry for the issue you are having on the Udemy app. Could you please try re-installing the app to see if anything improved? If that doesn't help, please kindly reach out to firstname.lastname@example.org so we can assist you further. Thanks for your cooperation.
- Udemy Inc
- 124.1 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- © Udemy, Inc
- In-App Purchases
- Udemy Course $9.99
- Course Tier 12 $11.99
- Course Tier 11 $10.99
With Family Sharing set up, up to six family members can use this app.