iPhone Screenshots

Description

Customer Relationship Management (CRM)

1-Add complaints requests, consulting requests, renewal maintenance contracts and add new devices.
2-Track Tickets Status
3-Ticket can be canceled while it is processing.
4-Contact Expert after ticket is approved.
5-Send service feedback.

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تطبيق إدارة البلاغات وطلبات العملاء والذي يمكن من خلاله
1- عمل بلاغات الشكاوي والاستشارات وايضا طلب التجديد لعقود الصيانه بالاضافه الى طلب اضافة اجهزة
2- تتبع حالات الخدمه للبلاغ او الطلب
3- امكانية الغاء البلاغ او الطلب قبل عملية الاسناد
4- امكانية معرفة المختص بمعالجة البلاغ او الطلب بعد عملية الاسناد والتواصل معه
5- امكانية عمل تقييم للخدمه للحصول على خدمة افضل

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Gestion des relations avec les clients
1-Ajouter des demandes de réclamations,des demandes de consultation,renouveler des contrats de maintenance et ajouter de nouveaux appareils.
2-Suivi le statut des billets
3-Le billet peut être annulé pendant le traitement.
4-Le contacte d'expert aprés que le billet est approuvé.
5-Envoyer le retour d'informations

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Müşteri İlişkileri Yönetimi

1- Şikayet taleplerini, destek taleplerini, bakım yenileme anlaşmalarını ve yeni cihazları ekleyin
2- İşlerin durumunu takip edin
3- İşleniyorken, iş silinemez
4- İş onaylandıktan sonra bir uzmanla görüşün
5- Hizmet geri bildirimini gönderin

What's New

Version 1.3

-Notification will be send to notify ticket status, either pending , closed or approved.
-Recommendation for each ticket is added when closed.
-Upload or attach an image to the ticket.
-Minor Bug fixing

Information

Seller
ULTIMATETEK SOLUTIONS PRIVATE LIMITED
Size
20.6 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, French, Turkish
Age Rating
Rated 4+
Copyright
© 2016 ULTIMATETEK SOLUTIONS PRIVATE LIMITED
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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