UniFi is an app used for configuring and managing your UniFi controllers and devices.
CONTROLLER MODE
The app is perfect for when you need to access your controller remotely. Most features that the web controller provides are present in the app.
You can view the dashboard, devices, clients, statistics, insights, alerts, events and more; view detailed information about devices and clients. You can also configure or upgrade your devices, block clients etc. from almost anywhere in the world.
Please make sure your controller is on version 5. It is possible to connect with the app to controllers with older versions, but some features may not work properly.
How to - configure a new controller on a Cloud Key: 1. Make sure your Cloud Key is on and in factory default state (solid white LED). 2. Go to "Controllers". 3. Make sure your Cloud Key supports Bluetooth. If not, your iOS device and the Cloud Key must be on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), and have a UAP, you can access the Cloud Key by scanning the UAP's QR code. Tap on the "Connect to AP" button in "Devices", then follow the on-screen instructions in the wizard. 4. Tap on the "Add Controller" button. The Cloud Key should automatically be discovered. 5. Follow the on-screen instructions in the wizard.
How to – access your cloud controllers (from unifi.ubnt.com) using Cloud Access: 1. Make sure your device has access to the Internet. 2. Go to "Account" and tap on "Log in". 3. Enter your credentials and tap on "Log in". 4. Go to "Controllers". 5. Your cloud controllers should be automatically displayed in the list.
STANDALONE MODE
This is an alternative method for configuring UniFi APs. The app is designed for anyone who wants to control their UAPs right away without configuring a controller.
Requirements: - APs need to be physically connected to a network that provides DHCP.
How to: 1. Make sure the UAP is on and in factory default state (solid white LED). 2. Go to "Devices". 2. Make sure your iOS device and the UAP are on the same L2 network. If this is a problem (e.g. if you don't have a Wi-Fi network yet), you can access the UAP by scanning its QR code. Tap on the "Connect to AP" button and follow the on-screen instructions in the wizard. 3. The UAP should automatically show up in the "Devices" list. 4. Tap on your device in the list, then on "Configure" in the top right, and configure your device.
If you encounter any problems, please check out our knowledge base at help.ubnt.com, or contact support at support@ubnt.com or from the in-app chat.
Thanks to Icons8 (www.icons8.com) for providing some of the icons in the app.
What’s New
Version History
4.3.1
Version 4.3.1:
• Added support for new iPads.
• Fixed RADIUS server configuration not saving secret properly.
• Fixes to device CPU/memory stats chart.
• Updated translations.
---------- Version 4.3:
In this version: firewall rules, CPU/memory stats.
NEW FEATURES
• Added basic list of IPv4 and IPv6 firewall rules, with the ability to rename and disable/enable them.
• Added link to stats (with CPU/memory usage) to device detail.
IMPROVEMENTS
• Client detail will now display its image (if it's available and DPI is on, similarly to controller).
• Client list display options can be configured to show "activity" (= current throughput) in client list.
• Switch port detail will now link to its connected client.
• In Settings > Maintenance, the available controller/firmware version will now be shown.
• Small UI improvements in controller list, moved controller list options to Account/Settings tab.
• Added missing time filter options in neighboring APs. Also, the list will be now sorted by dBm.
• When printing a voucher, customized template will now be used.
FIXES
• Various minor fixes and UI updates.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
4.3
In this version: firewall rules, CPU/memory stats.
NEW FEATURES
• Added basic list of IPv4 and IPv6 firewall rules, with the ability to rename and disable/enable them.
• Added link to stats (with CPU/memory usage) to device detail.
IMPROVEMENTS
• Client detail will now display its image (if it's available and DPI is on, similarly to controller).
• Client list display options can be configured to show "activity" (= current throughput) in client list.
• Switch port detail will now link to its connected client.
• In Settings > Maintenance, the available controller/firmware version will now be shown.
• Small UI improvements in controller list, moved controller list options to Account/Settings tab.
• Added missing time filter options in neighboring APs. Also, the list will be now sorted by dBm.
• When printing a voucher, customized template will now be used.
FIXES
• Various minor fixes and UI updates.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
4.2
In this version: controller connection speed-up, MAC filter, performance improvements.
NEW FEATURES
• Added speed test widget to new dashboard (only displays data, it can't be launched from the app yet).
• App will now try to reconnect to last opened controller on launch.
• Added RADIUS server configuration to Settings > Services.
• Added MAC filtering to wireless network's advanced configuration.
• Added support for standalone configuration of AP nanoHD and InWall-HD.
IMPROVEMENTS
• Significantly reduced time to connect to a controller using cloud for most users. Moreover, "Trying direct access" step during smart controller connection will now run alongside establishing a cloud connection.
• Improved scrolling performance in dashboard.
• Made fetching controllers more robust.
• Controller launch screen will now display relevant errors in case of connection failure.
• Small UI fixes and improvements (dark mode fixes in dashboard, rounded corners in ports, haptic feedback when triggering device/client actions etc.).
• Updated translations.
FIXES
• Fixed UI artifacts in new dashboard when using dark color scheme.
• Fixed devices being sometimes incorrectly labeled as disconnected in new dashboard.
• Fixed an issue where BSSID and SSID were not populating in Wi-Fi Throughput Test.
• Fixed an issue with voucher byte quota not working properly.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
4.1
In this version: support for iOS 12, RADIUS configuration.
NEW FEATURES
• Added support for in-app RADIUS configuration. In Settings, you can now add a RADIUS profile from the new "Profiles" section, add a RADIUS user from the "Services" section, and configure WPA Enterprise using a RADIUS profile from the "Wireless Networks" section.
• Added support for direct access login with SSO (if enabled in controller) and 2FA.
IMPROVEMENTS
• Improved iOS 12 support. App now requires iOS 11 or later.
• Improvements and changes to WLAN form; added support for WPA Enterprise.
• Improvements to handling of diconnected state.
• Error background views will now display an error message specifying why the request failed.
FIXES
• Fixed port name sometimes being reset incorrectly.
• Fixed port isolation always showing up as disabled.
• Other minor fixes and improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
4.0
TL;DR: New dashboard, live chat push notifications, many small fixes.
NEW FEATURES
• Brand new dashboard for controller >=5.9. Dashboard now uses widgets, which can be configured from the controller web interface. Please note that only about half of the widgets are currently supported, but more will be coming in a future version of the app.
• Added push notifications for live chat support messages.
• Wired clients' statistics will now show both LAN and WAN activity.
IMPROVEMENTS
• Added ability to copy WAN IP address on gateway WAN detail screen.
• Added some missing device states, show extended upgrading state (downloading, writing…).
• Updated voucher creation screen with support for limited multi-use.
• UI and performance improvements in charts, legends, DPI.
• Added French language, updated translations.
FIXES
• Fixed an issue where certain requests would sometimes fail when using cloud access.
• Fixed credentials autofill in SSO login screen on some iOS versions.
• Fixed upload/download values being swapped in remote user VPN.
• Ports overridden as WAN/LAN on the USG should now be correctly displayed in the port overview.
• Fixed an issue where some WLAN groups could sometimes not show up in AP config.
• Fixed PoE sometimes incorrectly being labeled as 24V passive.
• Fixed date labels in Recent Activites chart in Statistics > Overview.
• Number of fetched alerts/events was reduced to 500 to fix memory issues.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.7
TL;DR: Backup/restore, support for new cloud access.
NEW FEATURES
• Added support for new cloud access (controller >=5.9.9).
• Added list of automatic backup files to Settings > Auto Backup, with the ability to download/restore. Automatic backup settings will be available in a future release.
• Added ability to restore from custom file in Settings > Maintenance.
IMPROVEMENTS
• Added new list display options for devices (number of connected clients) and clients (MAC address, user group).
• Made some "root" screens use large titles in navigation bar.
• Improved appearance of unread alerts.
• Appearance update to site list.
• Improved Cloud Key launch images.
• App should now try to update data immediately after returning from background.
• Improved some error messages and handling.
• Added support for some new models.
• Updated DPI category and subcategory descriptions.
• Updated translations.
• Removed push notification settings for old cloud controllers (as they stopped working anyway). Current plan is to support push notifications only on new cloud controllers in the near future.
FIXES
• When "Button Shapes" were enabled in iOS Settings > General > Accessibility, navigation bar buttons couldn't be seen properly. Those buttons now use system-default font as a workaround.
• Fixed an issue when deleting text from new text fields.
• Fixed issues with incorrect list of users in Insights > Remote User VPN.
• Network should now be correctly preselected when adding a client with fixed IP.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.6
TL;DR: Color schemes, device firmware list, better reconnecting.
NEW FEATURES
• Added support for color schemes. You can currently choose between blue, light and dark theme. You can change your preferred color scheme in Account/Settings > Color Scheme.
• Added device firmware list and caching to controller's Settings > Maintenance > Device Firmware.
• Added support for setup of Cloud Keys with UniFi Management Portal. Also includes various improvements to setup wizard.
IMPROVEMENTS
• Improved reconnecting when using cloud access. We got rid of the blocking modal dialog, so you can use the app during reconnect. Reconnecting should also be successful more often.
• Improved detection of disconnect when using direct access (e.g. when request times out).
• Updated launch screen and inactivity lock screen.
• Various UI improvements.
• Updated translations.
FIXES
• Fixed an issue where connecting to a direct controller straight from controller list would fail too early.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.5.1
• App should now properly reauthorize with the controller in the background, or show you if your session has expired. Improved controller reconnecting (e.g. when you move to a different network) will come in the near future.
• When accessing direct access controller details and controller authentication is enabled, you should now be properly asked for authentication.
• Direct access controllers will now remember their hardware type (icon).
• Updated app icon.
• Brought back UniFi logo to inactivity lock screen.
• Various small UI fixes for iOS 10.
• 3D Touch shortcut items should work again. Note that only controllers with cloud access enabled will show up in the menu.
• Other small fixes and improvements.
---------- Version 3.5:
TL;DR: New merged controllers screen, new Cloud Key setup wizard, updated colors and icons, many small fixes and improvements.
NEW FEATURES
• Direct and cloud access screens have been merged into one screen -- Controllers. You no longer need to distinguish between direct and cloud access, all is taken care of automatically. You can now also search in controllers, secure controller launch with Face ID or Touch ID, and even tweak their display and behavior.
• Updated detail screen for controllers, with the ability to select how to launch the controller.
• Brand new controller setup for Cloud Keys.
• SSL certificate fingerprinting for controller connections. You will now be asked to trust a certificate on a server, and warned if the certificate changes.
• Added a basic overview of routes and firewall to Settings. Port forwarding has been moved here too.
• You can now check for new device firmware in Settings > Maintenance.
• Switches with PoE can now be restarted with PoE cycling.
IMPROVEMENTS
• Port legend will now display only related icons and labels.
• Added sorting by IP address to client list.
• Wi-Fi connection wizard will now offer you to connect to AP's Wi-Fi directly from the app. Requires iOS 11.
• Added some missing alert/event colors and icons.
• When tapping on a tab bar item a second time, the list will scroll to top.
• Updated some colors and icons.
• Significantly improved performance of controllers with a large number of devices/clients.
• Improved some error messages.
FIXES
• Controllers should now be launched into the correct site.
• Fix for Face ID not being asked for properly.
• Disabled PPPoE config for IPv6 to match controller.
• Enabling cloud access when 2FA is enabled should now work correctly.
• Stability improvements, other fixes.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.5
TL;DR: New merged controllers screen, new Cloud Key setup wizard, updated colors and icons, many small fixes and improvements.
NEW FEATURES
• Direct and cloud access screens have been merged into one screen -- Controllers. You no longer need to distinguish between direct and cloud access, all is taken care of automatically. You can now also search in controllers, secure controller launch with Face ID or Touch ID, and even tweak their display and behavior.
• Updated detail screen for controllers, with the ability to select how to launch the controller.
• Brand new controller setup for Cloud Keys.
• SSL certificate fingerprinting for controller connections. You will now be asked to trust a certificate on a server, and warned if the certificate changes.
• Added a basic overview of routes and firewall to Settings. Port forwarding has been moved here too.
• You can now check for new device firmware in Settings > Maintenance.
• Switches with PoE can now be restarted with PoE cycling.
IMPROVEMENTS
• Port legend will now display only related icons and labels.
• Added sorting by IP address to client list.
• Wi-Fi connection wizard will now offer you to connect to AP's Wi-Fi directly from the app. Requires iOS 11.
• Added some missing alert/event colors and icons.
• When tapping on a tab bar item a second time, the list will scroll to top.
• Updated some colors and icons.
• Significantly improved performance of controllers with a large number of devices/clients.
• Improved some error messages.
FIXES
• Controllers should now be launched into the correct site.
• Fix for Face ID not being asked for properly.
• Disabled PPPoE config for IPv6 to match controller.
• Enabling cloud access when 2FA is enabled should now work correctly.
• Stability improvements, other fixes.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.4.1
Version 3.4.1:
• Added new cloud controller detail screen with sites overview.
• Fixed a UI issue with cloud account authorization prompt during inactivity lock.
• Fixed a security issue in standalone mode with passwords longer than 8 characters.
• Added support for multiple cloud accounts. Tap on the account cell in the "Account" tab on the homescreen to use this feature.
• Added support for push notifications. Enable them by logging into your controller using cloud access, then going to Settings > Notifications. Only controller online/offline notifications are currently supported, but many more are coming. Push notifications will only be received for the currently selected account.
• Map the real world throughput speed of your UniFi network using the new throughput heat maps feature. It can be accessed by going to More > Maps, selecting a map and tapping on "Overlays". A help page with a tutorial is available from this screen too.
• You can now add clients using MAC address from the client list.
• Similarly to the latest controller version, device list will display warning icons (for incompatible model/country). These warnings are also shown in device detail.
IMPROVEMENTS
• L3 adoption screen has been remade. Inform port is now automatically fetched from controller settings and correctly applied during adoption.
• Added current radio channels to APs' 3D Touch preview.
• Added tx and rx rates to wireless clients' 3D Touch preview.
• All networking speed values should now use bits per second instead of bytes. The reason for this is that networking speeds are almost exclusively reported in bps anywhere else.
• Updated images for some models.
• Switch power consumption will be hidden if zero.
• APs not supported by standalone config will now show up in discovery.
• Updated translations.
FIXES
• Fixed icons in device list sometimes hiding incorrectly.
• Minor under-the-hood fixes for request retrying and configuration.
• Other fixes and minor UI improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
• Added support for multiple cloud accounts. Tap on the account cell in the "Account" tab on the homescreen to use this feature.
• Added support for push notifications. Enable them by logging into your controller using cloud access, then going to Settings > Notifications. Only controller online/offline notifications are currently supported, but many more are coming. Push notifications will only be received for the currently selected account.
• Map the real world throughput speed of your UniFi network using the new throughput heat maps feature. It can be accessed by going to More > Maps, selecting a map and tapping on "Overlays". A help page with a tutorial is available from this screen too.
• You can now add clients using MAC address from the client list.
• Similarly to the latest controller version, device list will display warning icons (for incompatible model/country). These warnings are also shown in device detail.
IMPROVEMENTS
• L3 adoption screen has been remade. Inform port is now automatically fetched from controller settings and correctly applied during adoption.
• Added current radio channels to APs' 3D Touch preview.
• Added tx and rx rates to wireless clients' 3D Touch preview.
• All networking speed values should now use bits per second instead of bytes. The reason for this is that networking speeds are almost exclusively reported in bps anywhere else.
• Updated images for some models.
• Switch power consumption will be hidden if zero.
• APs not supported by standalone config will now show up in discovery.
• Updated translations.
FIXES
• Fixed icons in device list sometimes hiding incorrectly.
• Minor under-the-hood fixes for request retrying and configuration.
• Other fixes and minor UI improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.3.1
• Fixed crash when accessing live chat support.
---------- Version 3.1:
TL;DR: 3D Touch support, app locking after inactivity.
NEW FEATURES
• Added support for 3D Touch. You can now preview devices and clients in controller mode and perform quick actions; this is great for e.g. quickly upgrading firmware from the list and without confirmation. You can also perform 3D Touch on the app icon to quickly access your recently accessed controllers.
• Protect your devices and controllers even when your phone is unlocked! Enable the new inactivity locking feature in Account > Inactivity Lock. When this feature is enabled and the app is inactive (in background), authentication using Touch ID, Face ID or device password will be required before using the app.
IMPROVEMENTS
• Client list will now display a leaf icon for clients with power save enabled.
• Added IPv6 support to USG WAN config (requires controller v5.7.7 or later).
• Various small improvements to Cloud Key setup wizard.
FIXES
• Fixed occasional crash in device radio details.
• Other fixes and minor UI improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.3
TL;DR: 3D Touch support, app locking after inactivity.
NEW FEATURES
• Added support for 3D Touch. You can now preview devices and clients in controller mode and perform quick actions; this is great for e.g. quickly upgrading firmware from the list and without confirmation. You can also perform 3D Touch on the app icon to quickly access your recently accessed controllers.
• Protect your devices and controllers even when your phone is unlocked! Enable the new inactivity locking feature in Account > Inactivity Lock. When this feature is enabled and the app is inactive (in background), authentication using Touch ID, Face ID or device password will be required before using the app.
IMPROVEMENTS
• Client list will now display a leaf icon for clients with power save enabled.
• Added IPv6 support to USG WAN config (requires controller v5.7.7 or later).
• Various small improvements to Cloud Key setup wizard.
FIXES
• Fixed occasional crash in device radio details.
• Other fixes and minor UI improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.2
TL;DR: New homescreen, improvements to direct and cloud controllers.
NEW FEATURES
• Reworked homescreen! We have split the initial screen into four sections, fixing some bugs and animations and improving UI along the way. There will be some additional tweaks in the future. Check it out and let us know if you like it.
• Cloud access will now show the status of our cloud service. (Requires iOS 11.)
• SSO login will now suggest username/password if they have been saved in Safari. (Requires keyboard with support for predictive text.)
• Added basic support for controller 5.7 (not yet released).
IMPROVEMENTS
• Ports on the USG will now display LAN/WAN icons.
• Multiple direct access controllers with the same IP can now be added. If for instance you have controllers on two sites with the same IP 192.168.1.254, but with different credentials, you can now add both of them.
• If direct access controllers are protected by passcode or biometrics, you will first be asked to provide those before redirecting to the login process (instead of afterwards).
• Added link to help page with "Getting Started" article.
• Added some explanatory info when some screens are empty in intro.
• Updated translations.
FIXES
• Workaround for janky push animations in iOS 11.
• Fixed client and device alias configuration.
• Other fixes and minor UI improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.1.1
• Added support for switch port profiles in controller v5.6.x (in port configuration only; profiles still need to be created in the controller).
• Added workaround for firmware upgrade not working on certain firmware versions in standalone mode. New firmware versions will be available in the upcoming days.
• Stability improvements.
---------- Version 3.1:
TL;DR: Improved device and client list, made cloud login and 2FA less obtrusive.
NEW FEATURES
• Added ability to choose which field to display in the device/client list in top right of each cell (uptime, firmware version, IP address...).
• Added small icon to device list when firmware upgrade is available.
• Added German language.
IMPROVEMENTS
• Cloud Access login session will now be kept between app launches. Currently, you will only be asked for your username, password and 2FA token once a month (and the timeout is now automatically decided by the cloud).
• Cloud controllers will now be sorted by name.
• Added temperature overview to USG detail.
• Added icons to device and client actions.
• Added note field to client configuration, fixed some issues with client config.
• Allow having up to 8 WLANs (depending on connectivity monitor settings) on controller 5.6.x.
• Badge on "More" will no longer display number of unread blog items, only alerts.
• Updated translations.
FIXES
• Fixed MAC address to name translation not working in alerts/events for some languages.
• Minor fixes and UI improvements.
KNOWN ISSUES
• Some animations (e.g. when going from device list to detail) are a bit wonky. This should be fixed in a future iOS 11 release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.1
TL;DR: Improved device and client list, made cloud login and 2FA less obtrusive.
NEW FEATURES
• Added ability to choose which field to display in the device/client list in top right of each cell (uptime, firmware version, IP address...).
• Added small icon to device list when firmware upgrade is available.
• Added German language.
IMPROVEMENTS
• Cloud Access login session will now be kept between app launches. Currently, you will only be asked for your username, password and 2FA token once a month (and the timeout is now automatically decided by the cloud).
• Cloud controllers will now be sorted by name.
• Added temperature overview to USG detail.
• Added icons to device and client actions.
• Added note field to client configuration, fixed some issues with client config.
• Allow having up to 8 WLANs (depending on connectivity monitor settings) on controller 5.6.x.
• Badge on "More" will no longer display number of unread blog items, only alerts.
• Updated translations.
FIXES
• Fixed MAC address to name translation not working in alerts/events for some languages.
• Minor fixes and UI improvements.
KNOWN ISSUES
• Some animations (e.g. when going from device list to detail) are a bit wonky. This should be fixed in a future iOS 11 release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.0.1
• Added Danish translation.
• Updated translations and fixed some phrases being always in English.
• Other minor fixes and stability improvements.
---------- Version 3.0:
iOS 11 support! We have worked hard to update the app with support for the brand-new iOS 11.
• Some design changes were made to match the new iOS 11 design language. More design updates will come in future versions. Any feedback is welcome.
• You can now set up your UAS directly from the app. Tap on the "+" button next to "Discovered Devices".
• Spanish language was added.
----------
KNOWN ISSUES
• Some animations (e.g. when going from device list to detail) are a bit wonky. This should be fixed in a future iOS 11 release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
3.0
iOS 11 support! We have worked hard to update the app with support for the brand-new iOS 11.
• Some design changes were made to match the new iOS 11 design language. More design updates will come in future versions. Any feedback is welcome.
• You can now set up your UAS directly from the app. Tap on the "+" button next to "Discovered Devices".
• Spanish language was added.
KNOWN ISSUES
• Some animations (e.g. when going from device list to detail) are a bit wonky. This should be fixed in a future iOS 11 release.
• Certain phrases in some languages are displaying in English. This will be fixed in an upcoming release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.7.4
• Fixed standalone configuration sometimes not applying correct WLAN credentials.
---------- Version 2.7.3:
• Fixed crash when accessing code scanner from new controller setup.
---------- Version 2.7.2:
• Allow displaying WLAN passwords in WLAN settings, WLAN overrides and standalone mode configuration. Tap on the eye button to show it.
• Added support for new AT switches.
• Minor fixes and stability improvements.
---------- Version 2.7.1:
• When accessing device configuration in standalone mode and your credentials are set to default, a form will again be presented where you can change the default credentials and country.
• Minor fixes and stability improvements.
---------- Version 2.7:
TL;DR: Offline client support and various improvements.
NEW FEATURES
• Added support for offline client details. You can now enter detail screens for clients that are offline (e.g. from Events, Alerts, Known Clients, DPI etc.). This screen automatically observes the client online/offline status and updates the data accordingly. Blocking/unblocking/reconnecting has also been improved.
• Devices connected to a switch port will now be shown in the port detail cell. You can also directly enter the devices' details.
• Added support for outdoor mode. Outdoor mode can not be enabled/disabled in site settings yet, only in device configuration.
IMPROVEMENTS
• Search in client list now accounts for manufacturer name.
• Updated upload/download colors to match those in controller 5.6.x.
• Support for new DPI in controller 5.6.x.
• Updated language translations.
FIXES
• Fixed crash for some users when accessing speed test for the first time.
• Fixed some actions not working in standalone mode on AP AC HD.
• Various UI improvements.
• Other tiny fixes and minor stability improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.7.3
• Fixed crash when accessing code scanner from new controller setup.
---------- Version 2.7.2:
• Allow displaying WLAN passwords in WLAN settings, WLAN overrides and standalone mode configuration. Tap on the eye button to show it.
• Added support for new AT switches.
• Minor fixes and stability improvements.
---------- Version 2.7.1:
• When accessing device configuration in standalone mode and your credentials are set to default, a form will again be presented where you can change the default credentials and country.
• Minor fixes and stability improvements.
---------- Version 2.7:
TL;DR: Offline client support and various improvements.
NEW FEATURES
• Added support for offline client details. You can now enter detail screens for clients that are offline (e.g. from Events, Alerts, Known Clients, DPI etc.). This screen automatically observes the client online/offline status and updates the data accordingly. Blocking/unblocking/reconnecting has also been improved.
• Devices connected to a switch port will now be shown in the port detail cell. You can also directly enter the devices' details.
• Added support for outdoor mode. Outdoor mode can not be enabled/disabled in site settings yet, only in device configuration.
IMPROVEMENTS
• Search in client list now accounts for manufacturer name.
• Updated upload/download colors to match those in controller 5.6.x.
• Support for new DPI in controller 5.6.x.
• Updated language translations.
FIXES
• Fixed crash for some users when accessing speed test for the first time.
• Fixed some actions not working in standalone mode on AP AC HD.
• Various UI improvements.
• Other tiny fixes and minor stability improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.7.2
• Allow displaying WLAN passwords in WLAN settings, WLAN overrides and standalone mode configuration. Tap on the eye button to show it.
• Added support for new AT switches.
• Minor fixes and stability improvements.
---------- Version 2.7.1:
• When accessing device configuration in standalone mode and your credentials are set to default, a form will again be presented where you can change the default credentials and country.
• Minor fixes and stability improvements.
---------- Version 2.7:
TL;DR: Offline client support and various improvements.
NEW FEATURES
• Added support for offline client details. You can now enter detail screens for clients that are offline (e.g. from Events, Alerts, Known Clients, DPI etc.). This screen automatically observes the client online/offline status and updates the data accordingly. Blocking/unblocking/reconnecting has also been improved.
• Devices connected to a switch port will now be shown in the port detail cell. You can also directly enter the devices' details.
• Added support for outdoor mode. Outdoor mode can not be enabled/disabled in site settings yet, only in device configuration.
IMPROVEMENTS
• Search in client list now accounts for manufacturer name.
• Updated upload/download colors to match those in controller 5.6.x.
• Support for new DPI in controller 5.6.x.
• Updated language translations.
FIXES
• Fixed crash for some users when accessing speed test for the first time.
• Fixed some actions not working in standalone mode on AP AC HD.
• Various UI improvements.
• Other tiny fixes and minor stability improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.7.1
• When accessing device configuration in standalone mode and your credentials are set to default, a form will again be presented where you can change the default credentials and country.
• Minor fixes and stability improvements.
---------- Version 2.7:
TL;DR: Offline client support and various improvements.
NEW FEATURES
• Added support for offline client details. You can now enter detail screens for clients that are offline (e.g. from Events, Alerts, Known Clients, DPI etc.). This screen automatically observes the client online/offline status and updates the data accordingly. Blocking/unblocking/reconnecting has also been improved.
• Devices connected to a switch port will now be shown in the port detail cell. You can also directly enter the devices' details.
• Added support for outdoor mode. Outdoor mode can not be enabled/disabled in site settings yet, only in device configuration.
IMPROVEMENTS
• Search in client list now accounts for manufacturer name.
• Updated upload/download colors to match those in controller 5.6.x.
• Support for new DPI in controller 5.6.x.
• Updated language translations.
FIXES
• Fixed crash for some users when accessing speed test for the first time.
• Fixed some actions not working in standalone mode on AP AC HD.
• Various UI improvements.
• Other tiny fixes and minor stability improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.7
TL;DR: Offline client support and various improvements.
NEW FEATURES
• Added support for offline client details. You can now enter detail screens for clients that are offline (e.g. from Events, Alerts, Known Clients, DPI etc.). This screen automatically observes the client online/offline status and updates the data accordingly. Blocking/unblocking/reconnecting has also been improved.
• Devices connected to a switch port will now be shown in the port detail cell. You can also directly enter the devices' details.
• Added support for outdoor mode. Outdoor mode can not be enabled/disabled in site settings yet, only in device configuration.
IMPROVEMENTS
• Search in client list now accounts for manufacturer name.
• Updated upload/download colors to match those in controller 5.6.x.
• Support for new DPI in controller 5.6.x.
• Updated language translations.
FIXES
• Fixed crash when accessing speed test for the first time on iPhone with iOS 11 beta 5.
• Fixed some actions not working in standalone mode on AP AC HD.
• Various UI improvements.
• Other tiny fixes and minor stability improvements.
KNOWN ISSUES
• When using iPhone with iOS 11 beta, the top and bottom bars sometimes overlap the content. This will be fixed in a version closer to iOS 11 release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.6
TL;DR: WLAN schedule config, 2FA support, many fixes and improvements.
This update focuses mostly on fixes, but we threw in a few small improvements as well.
NEW FEATURES
• Added WLAN schedule configuration to Settings > Wireless Networks.
• Added support for 2FA. You can save your password, the app will now ask you for 2FA token during SSO login.
• Added HT160 configuration for supported models in AP configuration > radios > channel.
• Added support for some new device models.
IMPROVEMENTS
• Number of unread alerts will be shown as a badge on the More tab.
• Improved loading indicators. "No data" text will now only be shown after trying to load the data.
• Unified fonts in the app.
• Removed VoIP from network purposes.
• Improved advanced channel info in AP device detail (auto, disabled, primary and detailed channel, DFS waiting info).
• Improved timeouts and error handling for Wi-Fi throughput test.
• Updated language translations.
FIXES
• Fixed some spacing and animation issues.
• Settings > Maintenance will no longer be displayed for non-superadmins.
• Fixes to network creating/editing.
• Fixes to cells not being swipable when used with iOS 11 beta.
• Other tiny fixes and improvements.
KNOWN ISSUES
• When using iPhone with iOS 11 beta, the top and bottom bars sometimes overlap the content. This will be fixed in a version closer to iOS 11 release.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
2.5.1
New in this version: • Added language switcher. Change the app language in iOS system settings under UniFi > Language. Please restart the UniFi app after changing the language. • Added Chinese and Swedish translations. • Updated existing translations, especially huge changes to Dutch. Thanks for the feedback! • App will use the new app rating dialog on iOS 10.3 or later. • Possible fix for firmware upgrade sometimes not working in standalone mode. • Several other minor fixes.
----- Version 2.5 ----- TL;DR: Localization, cloud access connection overhaul, switch detail improvements and other changes.
We have been working hard on some big features that have been requested for a while, which is why there was not an update in the last several weeks.
NEW FEATURES
• Localization! The whole app has been localized and will support multiple languages. Currently the app has been translated to English, Czech, Dutch, Catalan and Turkish, with many more to come in future versions. Feel free to report any translation errors to mobilefeedback@ubnt.com.
• Added connected clients to switch detail.
• Added "mark as read" button to UBlog.
• Added information copying to parts of device and clients detail screens. Long press on a cell and select "Copy" to copy the information into your pasteboard.
• Added "force provision" action to device configuration.
IMPROVEMENTS
• Huge under-the-hood overhaul of cloud access connections. Connecting to your cloud controllers should be faster and more stable and reliable. This should also fix issues with connecting over T-Mobile cellular network for some users. The app will also automatically try to reconnect to your cloud controller after leaving the app and/or locking the device and coming back.
• Updated switch port overview icons. You can now differentiate between passive PoE and PoE+ and see which port is uplink.
FIXES
• Rolling upgrade should work again after switching sites.
• Radios in AP detail should now always be sorted correctly.
• Cloud access session should automatically log you back in (or ask you for Touch ID) if your session expires.
• Other tiny fixes and improvements.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
Version 4.3.1
Version 4.3.1:
• Added support for new iPads.
• Fixed RADIUS server configuration not saving secret properly.
• Fixes to device CPU/memory stats chart.
• Updated translations.
---------- Version 4.3:
In this version: firewall rules, CPU/memory stats.
NEW FEATURES
• Added basic list of IPv4 and IPv6 firewall rules, with the ability to rename and disable/enable them.
• Added link to stats (with CPU/memory usage) to device detail.
IMPROVEMENTS
• Client detail will now display its image (if it's available and DPI is on, similarly to controller).
• Client list display options can be configured to show "activity" (= current throughput) in client list.
• Switch port detail will now link to its connected client.
• In Settings > Maintenance, the available controller/firmware version will now be shown.
• Small UI improvements in controller list, moved controller list options to Account/Settings tab.
• Added missing time filter options in neighboring APs. Also, the list will be now sorted by dBm.
• When printing a voucher, customized template will now be used.
FIXES
• Various minor fixes and UI updates.
We value your feedback! If you have an idea how to improve the app, feel free to contact us at mobilefeedback@ubnt.com.
Ratings and Reviews
4.8 out of 5
1.9K Ratings
1.9K Ratings
ben.berding
,
One step forward, two back
I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!
The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick.
I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
ben.berding
,
One step forward, two back
I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!
The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick.
I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
PDX-1
,
App is a nice companion but not a browser replacement
As is the case with every networking vendor I work with, supplemental mobile app support is treated as a secondary effort to their main management thick client or browser based interface. I’ve always believed this is an area where a vendor could really set themselves apart from the average crowd. Evidently it is not embraced as a strong enough competitive differentiator to warrant a rise above mediocrity. Meaning, no one in Ubiquiti sales management, or product management, believes a purchase decision will be swayed based on the merits of equal iOS app support to that of the browser.
Having said that, Ubiquiti has done a very nice job including the necessary essentials in their Unify iOS app support. I’ve found the interface intuitive, well secured w/ 2FA, and an extremely convenient alternative to my laptop for many things. When I can ditch my laptop completely, that will be a 5 star day. Not holding my breath but I remain optimistic. My last comment that hopefully someone at Ubiquiti will read.... “Thank you a million times over for finally adding upnp configuration support to the web client interface!” Keep up the good work.
Developer Response
,
Thank you for the honest review! The app is a little bit behind on features because the controller team is bigger, but we are always trying to add the features that are already in the controller. Having all features that are in the controller is the target (unless it heavily compromises the user experience). In fact, we have already received many reviews from people who have ditched their browser completely and manage their network from the app only, although they might not need the full array of features. If you have some features in mind that you feel are important and missing in the app, feel free to contact us at mobilefeedback@ubnt.com, and we can prioritize those. Thank you once again!
PDX-1
,
App is a nice companion but not a browser replacement
As is the case with every networking vendor I work with, supplemental mobile app support is treated as a secondary effort to their main management thick client or browser based interface. I’ve always believed this is an area where a vendor could really set themselves apart from the average crowd. Evidently it is not embraced as a strong enough competitive differentiator to warrant a rise above mediocrity. Meaning, no one in Ubiquiti sales management, or product management, believes a purchase decision will be swayed based on the merits of equal iOS app support to that of the browser.
Having said that, Ubiquiti has done a very nice job including the necessary essentials in their Unify iOS app support. I’ve found the interface intuitive, well secured w/ 2FA, and an extremely convenient alternative to my laptop for many things. When I can ditch my laptop completely, that will be a 5 star day. Not holding my breath but I remain optimistic. My last comment that hopefully someone at Ubiquiti will read.... “Thank you a million times over for finally adding upnp configuration support to the web client interface!” Keep up the good work.
Developer Response
,
Thank you for the honest review! The app is a little bit behind on features because the controller team is bigger, but we are always trying to add the features that are already in the controller. Having all features that are in the controller is the target (unless it heavily compromises the user experience). In fact, we have already received many reviews from people who have ditched their browser completely and manage their network from the app only, although they might not need the full array of features. If you have some features in mind that you feel are important and missing in the app, feel free to contact us at mobilefeedback@ubnt.com, and we can prioritize those. Thank you once again!
Nicholas1836
,
1st review getting better 2nd- Now it is very good! 3rd - this APP ROCKS !
I started with a few unifi AP's about 4 years ago. This app at first was more of a poor monitor of your network lacking any features. It has now become an indispensable tool. It is feature rich and allows for not only monitoring but setup of AP's and unifi switches. No longer do you have to configure a device then carry it to a location. With this app you can do it on the spot. This is very helpful when configuring a switch as you can label the ports at the on the spot. We have also started using the cloud key and its integration is very good.
Plus - now you can also use the app to configure AP's without a controller. This app alone is a good reason to get Unifi access points. Very very pleased with this app and its amazing progress.
On top of all that they just keep adding more feature but keep it simple to use. These guys rock !!!
Nicholas1836
,
1st review getting better 2nd- Now it is very good! 3rd - this APP ROCKS !
I started with a few unifi AP's about 4 years ago. This app at first was more of a poor monitor of your network lacking any features. It has now become an indispensable tool. It is feature rich and allows for not only monitoring but setup of AP's and unifi switches. No longer do you have to configure a device then carry it to a location. With this app you can do it on the spot. This is very helpful when configuring a switch as you can label the ports at the on the spot. We have also started using the cloud key and its integration is very good.
Plus - now you can also use the app to configure AP's without a controller. This app alone is a good reason to get Unifi access points. Very very pleased with this app and its amazing progress.
On top of all that they just keep adding more feature but keep it simple to use. These guys rock !!!