The free Universal Printing Assistant (UPA) is the easiest way to monitor network printers from your iPhone or iPad. Simply tap to see operating status and alert conditions (low/empty paper tray, low toner/ink). You can even configure UPA to automatically email and/or display a notification if a printer enters an alert state.


UPA lets you keep ahead of your printers by providing real-time status every time you open the app and by actively notifying you if a printer requires attention.

Upon installation, UPA securely scans your network and identifies all SNMP-capable network printers. You can expand your printer search by entering a broader IP Address range, and you can delete printers from monitoring at any time. You’re able to configure the app to identify the conditions that will cause an alert (toner/paper low, paper jams), and whether you want to enable active alerts via email and app notifications.


UPA tells you when toner is running low makes it easy to re-order with just a couple taps. During setup you can specify a vendor to purchase printer supplies.
• Online Vendors: You can search for your preferred online vendors, and if your preferred online vendor has been enabled, you’ll enjoy One-Click ordering and a routine e-commerce experience.
• Alternate Vendors: If your prefer to send orders to a vendor via email, just enter your and your vendor’s business name and email address, UPA will create an email pre-populated specifying the supplies you need.
In either instance, UPA takes the guesswork out of ordering by identifying the part number for the toner cartridge needing replacing. The app also gives you the option of purchasing original supplies (OEM) or lower-cost Xerox-brand for HP and Brother.


Universal Printing Assistant is designed to work within a Local Area Network (LAN) that typically connect computers, printers and other peripherals in a relatively small area such as a business, school, etc. Modern LANs predominantly use either Wi-Fi or Ethernet to connect their devices together.

UPA is not well suited to large enterprise (e.g., corporate) network environments as these commonly utilize wide area network (WAN) to connect several LANs as well as proxy servers, which among other things provide firewall and network data filtering support.

Note: Your mobile device must connect to the same network as the printers for UPA to discover to the printers.


For UPA to function, your mobile device must have a strong/consistent WIFI connection to the Internet.


Universal Printing Assistant 1.3 is optimized to support Brother, HP, and Xerox printers.

UPA will interface with other printer brands (e.g., Lexmark, Epson, Canon, etc.) though One-Click ordering will not be available until Fall 2018.

Note: Entry level home-office/personal printers (laser, inkjet, all-in-ones) are likely not able to provide adequate information to UPA about paper tray levels, supplies levels, or operational status due to their limited reporting capabilities.
• This is a limitation of entry-level printing devices – not the UPA App itself.


Version 1.3 will support United States only. A subsequent UPA release will be available for download and use in other countries in Fall 2018.

What's New

Version 1.3

We update the app regularly so that you have the best experience. Get the latest version for all features and enhancements. Thanks for using the free Universal Printing Assistant (UPA), the easiest way to monitor network printers from your mobile device.

Ratings and Reviews

Easy way to check all our printers

Watea Skier

This app is quite a time saver for me. I just tap to see all of our network printers and whether any need paper or toner or if there's a problem like a paper jam. I haven't had to replace a toner cartridge yet but see that I can order through the app and will maybe give that a try when the time comes.


Thinxtream Technologies Pte. Ltd.
26.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
Copyright © 2018, Thinxtream Technologies Pte. Ltd. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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