Because symptoms can strike anytime, UPMC AnywhereCare offers quick 24/7 virtual video visits with a diagnosis and care plan that fit in your schedule. Whether you’re at home, at work, traveling or it’s the middle of the night, UPMC AnywhereCare offers patients with non-emergency symptoms quality care online quickly. No germ filled waiting rooms, traffic or parking hassles. Connect with an online healthcare professional in an affordable, convenient and secure way using your smartphone or tablet. If needed, prescriptions can be sent directly to your pharmacy. Download the free UPMC AnywhereCare app and have round-the-clock access to a medical professional at your fingertips.

The following are examples of some of the conditions that can be treated via UPMC AnywhereCare:
• Back pain
• Bronchitis
• Burns
• Colds
• Cold and flu symptoms
• Cough
• Diarrhea
• Flu
• Genital herpes
• Pneumonia
• Poison ivy
• Rash
• Red eye
• Pink eye
• Scabies
• Seasonal allergies
• Shingles
• Sinus infection
• Sinus//cold symptoms
• Sore throat
• Strep throat
• Urinary symptoms
• Vaginal irritation/discharge

For children ages 3 to 18
• Cold
• Flu
• Diarrhea
• Rash
• Vomiting

Your information is kept private and your connection is secure and HIPPA compliant. If you think you are experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be over the age of 18 to use UPMC AnywhereCare for yourself or a minor 3 years or older.

If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 11.1.318

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
219 Ratings
219 Ratings
Stacey and Ezra ,

Love love this app

I did set everything up on my laptop first because there are questions that you have to answer. You also have to download a file and allow the camera and microphone access. Set up took me about 30 minutes only because I forgot my password and had to call in for tech support and have it reset. Once I logged in and the tech support walked me through it, it was very easy. You do have to put a type of payment in before you see the doctor. I also downloaded the app on my iPhone and it took less than 2 minutes to see the doctor. She called in the scripts right away and they were ready for pick up in a half an hour at the pharmacy.
I love this app!!!

lenzswim ,

Convenient, fast, and helpful

I had about a 5 minute wait. It was nice to stay in the comfort of my home. Convenient and helpful. Eased my worry. Technology is wonderful- could see and hear without any issues! Would recommend in the future

Naturallynerdymama ,

Best idea ever

I love that I don’t have to leave the house when I’m sick. The app was seamless. Will use it again, for sure.


144.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
©2016-2018 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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