Easily manage shipments on the go with the UPS Mobile app.

· Track and nickname shipments

· Create shipping labels

· Find UPS service locations

· Estimate shipment costs and delivery times

Make Home Delivery Quick and Easy with UPS My Choice®

Sign up for UPS My Choice in the app—it’s free and easy. UPS My Choice sends delivery alerts right to your mobile device, letting you plan your schedule and make changes to shipments going to your home no matter where you are. With UPS My Choice on the UPS mobile app you can:

· Get delivery alerts letting you know when your package will arrive

· Have your packages delivered somewhere else, like a friend’s house, or delivered on a different date that’s more convenient for you

· Authorize your driver to leave packages at your home without a signature.

· Track packages without tracking numbers as incoming deliveries are automatically added to your app’s Delivery Planner list

Even if you don’t log in, you can:

· Track packages and freight shipments

· Save up to 5 tracking numbers in your tracking list

· Find and quickly filter UPS service locations

· Get a quote on shipment costs and transit times

For an optimal experience, please provide permission for the UPS Mobile App to access your following device features:
Camera – Use your camera to scan a label and track a package
Location – Use your current location to find the nearest UPS location
Social networks – Use your social network accounts to log in to the UPS Mobile App
Push Notifications – Receive push notification updates on package statuses

What's New

Version 7.0.1

General updates and bug fixes

Ratings and Reviews

2.5 out of 5

823 Ratings

823 Ratings

-3 stars


I understand that most 1 star reviews are just people blowing off steam from one issue they had but I can assure you this is not that. I waited to write this review so that I could give it a fair shot. After multiple.... multiple issues I have come to the point that I will buy a completely different brand of a product solely to avoid UPS.

My most recent issue being an iPhone I had recently purchased "guaranteed" to be at my house on the 1st.... then the on. I set up the package to be delivered as I had had enough of false guarantees in which the customer service rep again "guaranteed" me that my package would be available at 9am on the 4th and that it was currently in Orlando (where it should be). I showed up around 12:30pm to be told that my package hadn't even been scanned into the facility by an extremely rude rep of the company who completely ignored my questions. So I called customer service again in which a new rep told me that my package was in Kentucky, then I got transferred and my package was back in Orlando all of sudden and it had been scanned in days ago, then transferred again and they didn't know where it was.

All in all I will avoid this company all together and I strongly suggest everyone else does as well, saving a few dollars is not worth the hour long drives to facilities and head pounding issues from horribly rude reps.



I'd used the app for some time but because of issues with it I deleted it. I then decided - some time later - to reinstall it. This is where things went south like a bullet. Well, for the second time, really, or I wouldn't have deleted it in the first place... But I digress.

I tried to log into the app using the account info I originally used when I had the app the first time around. Either my id or login "weren't recognized" but I couldn't get a password reset because the email I used when I opened the account is now defunct. So I create another account. But I get to the end of that process only to find out I can't create another account because my shipping address is already associated with an account so won't I please log into the existing account? Ummm, I CAN'T!

So I try to find contact information for app support that will ACTUALLY TAKE ME TO AN APP SUPPORT WEBSITE. Hhahahaha hahahhahahahahahahahahahaha hahahahahahahahaha! No, I don't need tech support for worldship software or for printing labels or for shipping a package. I need iPHONE APP SUPPORT! Its either laugh or cry at this point and since it IS sort of silly that a company that can deliver packages around the world can't hire someone to create a useful, functioning mobile app I've opted to laugh!

Worst ever


When I first seen the low rating of the ups app I assumed it must be a low quality app. I then learned the app is well made, it’s the company itself that’s very low quality. Since it’s the season to get Christmas shopping done I’ve decided to ship with UPS and right off the bat I can tell this company does not understand the word “fragile” my first item came to me smashed to bits. Luckily the shop I bought it from was understanding to ups’s ways and sent me another for free in a much much bigger and overpacked with support material for ups’s handling. But I can’t write a review based off one incident alone, so I gave them another try with my 2nd package. Aside the fact the location is just out of driving distance from my home I still had it shipped through ups. For the first SIX days ups claimed it was shipped and on its way...FOR six days... on the 7th day I get the email the truck is delayed and no expected delivery time... a location that is 7hrs away and the truck drove for SIX days and is still delayed??? Worst shipping company ever and I can completely see why the low review is well done though.. you can easily find out when you WONT be getting your packages...p.s you should add a check box for “is your item smashed to bits”


67.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, Danish, Dutch, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
Age Rating
Rated 4+
© 2009-2013 United Parcel Service of America, Inc. UPS and the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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