UrbanClap is your one stop destination for all urban lifestyle services. We help you hire trusted professionals to get things done that matter in your life. Download the app and hire trusted services.
Professional Services - Yoga instructor, Photographer, Make up professional, Birthday planner, Interior designer, Guitar teacher, Counselors etc.
Home Services - Electrician, Plumber, Carpenter, Home cleaning, AC repair services, Pest control services and many more..
1. Bug Fixes
2. Performance improvements
Ratings and Reviews
Pathetic service and lack of ownership
In October 2017 I made the mistake of requesting service via urban clap... my refrigerator stopped working, Urban clap service partner came, took Rs. 7000 to replace the Compressor and also took away my old Compressor. The same problem resurfaced again after 4 days and the guy cane back and fixed it. Since then the refrigerator hasn’t worked for more than 7-8 days at a stretch. Urban clap sent the service man twice but after 30 days their position is that we only provide warranty for 30 days from the first complaint. The fact that the problem has not been repaired does not matter to these guys. The fact that they replaced a working compressor and took away my old compressor amounts to cheating. The service agent I spoke with yesterday (Arpit) was nice and supportive but nothing seems to move and a new service partner came and left without fixing the issue... so in summary it has been 5 months and these guys cannot repair a refrigerator and have fleeced me of Rs. 7000...
I have already waited an hour now for my service partner to arrive. No support from Urban clap, beyond a we will call you back message.
Similarly, 2 months back I made the mistake of giving clothes for dry-cleaning on UC and it was a disaster. Instead of 3-4 day that they advertise:l, the cleaner took 3 weeks to deliver and after a lot of chasing and UC kept telling me that the cleaner doesn’t receive their calls. The received clothes were badly washed and I had to get it dry cleaned again - this time at a proper place not through UC.
Their pest control service was equally bad in quality and ineffective.
You can only fool people so many times. You will go bankrupt this way. Idiots.
Poor service and customer care
I booked a massage online and paid for the service online for Sunday morning. Their service provider tried calling me at 8 am to confirm the 9 am appointment. I don’t understand why the service person has to call the customer to confirm the appointment when the payment is already made online. Secondly I tried reaching the person but her phone was going busy and the customer service number not respond until 9.30 am. I spent my Sunday morning to calling these people and dealing with crappy customer service personnel who took more than an hour to find alternative service person and refused my request for refund and free massage.
- URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED
- 143.5 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2016 UrbanClap Technologies India Pvt. Ltd.
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