Description

​​USAA Mobile gives you immediate and secure account access from your mobile device.

Manage your finances, investments, insurance and much more—all from one convenient app.

What's New

Version 7.41.1

Defect fixes and improvements

Customer Reviews

4.1 out of 5

3.5K Ratings

3.5K Ratings

I love USAA

Timbofosho

With that said, I’ll also declare that I’ve had several banking services providers over the years and none come CLOSE to USAA in any conceivable way. They are ALWAYS at the forefront of technology-even while others are just figuring out how to make “online banking work”, USAA has long ago integrated facial recognition, digital deposit, and more. This review reflects ONLY on how the iPhone app and the Apple Watch app interact (or rather, refuse to work together!) with each other. When I got the watch, no USAA info would pull up on the watch. After speaking with tech support, I was able to uninstall and reinstall the app and then get my accounts to pull up on the watch. However, one day later, I’m trying to log into my phone app and it has me recertifying Touch ID and accepting the legal jargon. Once that logs in, I go to the watch app and it’s back to how it was-the logo comes up and the circle spins around saying “loading accounts”, but nothing happens. I did some Google research and found others asking about the same problem through the USAA forums. Something about the Touch ID and login on the iPhone prevents the Apple Watch from displaying account data...can we get a technical expert to look into this please?

Wish I could go back in time..

CalSnoHound

I giving one star for all the good service the USAA app has given me over the years. USAA was an leader in digital banking with early Mobil deposit and good simple layout with lots of options. Sadly those days appear to be done. The late 2017 update was a massive step backwards, in features and stability. Multiple check deposit is gone, why? One used to be able to take several check pictures in a row, assign them to separate accounts and deposit at once, done. With that option removed putting in 5 checks can take over 20 min, endlessly cycling through the repetitive menus over and over again. The camera used to work well and now it's very jumpy and difficult to focus, and is auto photo taking gone too? Seems like I have to try to dance around with the moving blue box and then push the shutter my self at just the right second. This process used to be automated.

I wish I could have to old version back, it was better all around. Maybe USAA hired an new developer? Maybe they had to build from the ground up to incorporate new security? Maybe they just lost their minds. But they certainly bungled this update.

Many recent reviews all follow this tone more or less. Let's hope there are open ears and and changes in the works at USAA.

What happened??

Randreview

This app used to run really well. Now it is positively awful! It keeps throwing random errors and taking forever to not just capture a pic, but then half the time, no, make that almost all the time, rejects the first few attempts, saying that it cannot read the numbers, although they're crystal clear and centered perfectly within the outline. Today I got a random box with nothing but an ok button to click inside it after it captured a pic. And when I click to deposit, without fail, the first attempt results in an error, requiring me to hit deposit again. Further it can take upwards of 20 seconds to tell me whether or not it can accept the pic. And then another long wait just to tell me when my funds will be available. (Really, is that a necessary step before depositing??) Finally, it used to allow me to serially enter multiple checks before depositing, and now that feature is gone too. I had to deposit 5 checks today, which should have taken no more than 5 minutes, but when it was all said and done, it was 17 minutes. My business class internet connection is working just fine, but this app is terrible!

Information

Seller
United Services Automobile Association
Size
130.7 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, and iPod touch (6th generation).
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 USAA
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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