The USAA Mobile app gives you convenient and secure account access from your mobile device.
Manage your finances, investments, insurance, and much more.
USAA is an organization founded by military members for military members and we understand the unique needs of U.S. Military servicemen and women and their families.
With just a few clicks, you can transfer funds, pay bills, deposit checks, and place trades.
USAA Mobile App features include:
-Banking: Pay Bills, Send Money with Zelle®, deposit checks, calculate your loans, and locate an ATM.
-Insurance: Get an Auto ID card, request roadside assistance, and report a claim.
-Investments: Get real-time stock quotes, place trades, read relevant articles, and watch informative videos.
-Secure: Use a PIN or biometrics to quickly log in to the app.
-Digital Assistant: Access EVA, our digital voice assistant, at any point within the app to answer your questions.
-Widget: View your accounts and balances on your device widget without the need to log in each time, thanks to the help of our secure authentication infrastructure.
We regularly make updates to our app to improve your mobile experience. Each new version strives to provide improvements for our members to have secure, fast and reliable access to their information.
For this update you can expect:
*General bug fixes and overall improvements
Ratings and Reviews
Where did add a transaction feature go???? Well there it is.
Update: I am changing my rating to 4 stars. The “add a transaction” feature magically reappeared today. Which means it was either a massive glitch or a design whoops. Why am I so passionate about this feature? Because it is the best feature of any banking app. Being able to add transactions that have not cleared yet to see where you are quickly is really nice for budgeting. So I changed my rating to 4 because either there was a massive glitch. (I updated the app and uninstalled and reinstalled before writing previous review. I even checked my husbands USAA app and his features were not there leading me to believe the USAA design team had removed it.) So yeah!
The latest update has completely done away with “add a transaction” under banking. I loved this because I added automatic deductions and checks. This kept me so organized and on top of my finances. Now it has seemed to vanish. With out warning???!!!! Seriously why???? That was the best feature of any banking app I have ever used. I am so frustrated right now. I had information in there that I need and can’t get back easily. I could cry right now. Did I say I am so frustrated right now? Because, I am really really frustrated. Why? Can you PLEASE FOR ALL THAT IS HOLY, restore that and all my information PLEASE. And thank you.
I love USAA
With that said, I’ll also declare that I’ve had several banking services providers over the years and none come CLOSE to USAA in any conceivable way. They are ALWAYS at the forefront of technology-even while others are just figuring out how to make “online banking work”, USAA has long ago integrated facial recognition, digital deposit, and more. This review reflects ONLY on how the iPhone app and the Apple Watch app interact (or rather, refuse to work together!) with each other. When I got the watch, no USAA info would pull up on the watch. After speaking with tech support, I was able to uninstall and reinstall the app and then get my accounts to pull up on the watch. However, one day later, I’m trying to log into my phone app and it has me recertifying Touch ID and accepting the legal jargon. Once that logs in, I go to the watch app and it’s back to how it was-the logo comes up and the circle spins around saying “loading accounts”, but nothing happens. I did some Google research and found others asking about the same problem through the USAA forums. Something about the Touch ID and login on the iPhone prevents the Apple Watch from displaying account data...can we get a technical expert to look into this please?
Wish I could go back in time..
I giving one star for all the good service the USAA app has given me over the years. USAA was an leader in digital banking with early Mobil deposit and good simple layout with lots of options. Sadly those days appear to be done. The late 2017 update was a massive step backwards, in features and stability. Multiple check deposit is gone, why? One used to be able to take several check pictures in a row, assign them to separate accounts and deposit at once, done. With that option removed putting in 5 checks can take over 20 min, endlessly cycling through the repetitive menus over and over again. The camera used to work well and now it's very jumpy and difficult to focus, and is auto photo taking gone too? Seems like I have to try to dance around with the moving blue box and then push the shutter my self at just the right second. This process used to be automated.
I wish I could have to old version back, it was better all around. Maybe USAA hired an new developer? Maybe they had to build from the ground up to incorporate new security? Maybe they just lost their minds. But they certainly bungled this update.
Many recent reviews all follow this tone more or less. Let's hope there are open ears and and changes in the works at USAA.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.