From digital tickets to the digital wallet, the Utah Jazz + Vivint Arena app connects you with everything you’ll need to become a super fan!
Download the app for free today and take the Jazz with you everywhere you go. Features include:
• Mobile ticket management (for Jazz basketball games, concerts and other arena events)
• Digital wallet makes paying for items at the arena simple and fast
• Sell, exchange or upgrade your tickets—or purchase more tickets—through the app
• Live scores, news and up-to-date stats
• Photos, videos and more dynamic content
• Jazz Notes—the team’s official in-arena currency
• Access to select merchandise from the official Utah Jazz Team Store
• In-seat delivery available for Team Store purchases made through the app
• Marketplace for exclusive in-arena experiences, including seat upgrades
• Live audio streaming*
• Interactive arena maps that include dining options and restrooms
• Help getting to the arena, including directions, parking maps and public transit schedules
• NBA rosters and schedules
• Quick access to guest services and security
• Ability to easily give guest feedback or receive emergency assistance
(*Must be within a 75-mile radius of Vivint Smart Home Arena as defined and regulated by NBA broadcast policy.)
• With Notification Preferences, you get more control over the notifications you receive
• A new app in-box helps keep exclusive offers, promotions, and communications in order
• Back-end improvements for app load times
Ratings and Reviews
Slow - hard to use
I rarely write reviews and I hate doing this but I really wanted to get the word out so hopefully this will be fixed. The Jazz / Vivint arena need to take a good hard look at whomever they used on their dev team. The app is very cumbersome and regularly caused my phone to slow way down. I bought season tickets to the Jazz and give out 90% of them to my clients. As part of that gift I I have to ask them to download the app so I can send them the tickets. The resounding feedback from my clients has been one of frustration. They too have said that their phones slow down and the app is regularly unresponsive. For instance when they go to open their barcodes to be let into the arena it can be very slow to open and sometimes not even open at all which causes the line to get into the arena to waste time waiting on the app. Please please revamp this. This is one of many things that should be looked at. I met with the CTO of Vivint Arena at VidCon in LA and he seemed like was a really cool guy. So I hope he reads this and takes a good hard look at the UI and UX as it is just not up to par.
Developer Response ,
Thank you for the review. We will certainly raise the responsiveness issue with the developers. One important thing to note is that if there are barcode issues within the arena, that can easily be traced to a connectivity issue. Many arenas have these types of issues and going on or off WiFi is a quick fix. Also feel free to speak with an App Ambassador at the arena. They are a great resource to help with connectivity issues.
Crashes phone and makes it impossible to access the tickets
Long time season ticket holder. Between the issues with the app being completely unusable and the huge season ticket prize hike I’m not too happy with the Jazz high ups.
I have an iPhone X that’s always up to date on my iOS. The Utah Jazz app is the only app that crashes my phone. Every time I go to the app by the 3rd view/page it freezes to the point that nothing I do on my phone will respond. About about 90 seconds the app exits me out and my phone still have issues responding to anything for a couple minutes. The only thing that will make the rest of the apps work is completely killing the Jazz app. I’ve deleted the app and reinstalled it several times and that has not fixed any of the issues.
Developer Response ,
Thank you for the review. I will pass on these comments to our developers. Please contact your ticket rep to understand the ways you can access your tickets.
Calendar has issues
It’s almost impossible to use the calendar to scroll through and see the upcoming games and events. As you are scrolling up or down viewing a particular month, the calendar will suddenly randomly jump from one month to the next and then to some random month six months from now. And when you try to scroll back to the month earlier in the year you are wanting to view, the calendar will only stay put for a second and then will suddenly scroll forward or backward on its on and you can never seem to control it. It’s very annoying and makes it impossible to use. Please fix this!
Developer Response ,
Thank you for the review and feedback. That is a bug our developers are currently working on fixing. It is very annoying, and we hope to have it corrected soon!
- Jazz Basketball Investors Inc.
- 72.9 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation), and iPod touch.
- Age Rating
- Rated 4+
- © Jazz Basketball Investors Inc
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.