Screenshots

Description

Requires camera – does not support Apple Watch.
The VA Video Connect (VVC) application provides video conference services to connect Veteran patients with their VA medical providers in multiple platforms. The VVC iOS version enables Veterans and their VA healthcare provider to participate in a virtual medical appointment using Apple mobile devices (iPhone, iPad).

What's New

Version 1.3

Improved experience for iPhone X users
Added capability for VA Staff to directly enter VMR session

Ratings and Reviews

3.5 out of 5

26 Ratings

26 Ratings

Doesn’t seem to work.

Mike5663

Just opens a page of text saying you have to call VA and make appointment.

Developer Response

Thank you for your interest in VA Video Connect. To use the app, you must have a session scheduled with your VA provider. We recommend reaching out to a member of your VA care team to get started. If you need technical assistance, please contact the National Telehealth Technology Help Desk at (866) 651-3180 or 703-234-4483 (available 7 AM – 11 PM Eastern Time, Monday – Saturday).

Version mismatch

Rallfff

App Store indicates version 1.1.1
The actual download is version 1.0.0

WORST APP EVER

SaipanSensation

I called 866-651-3180 as indicated and Jean or Mr. Gean (sounds like Jean) was SOOO RUDE!! I’m an Operation Iraqi Freedom Veteran who suffers from PTSD & Mr. Jean was absolutely UNHELPFUL! Instead of being kind (like most VA representatives), he was rude and said (with attitude) “I CAN’T HEAR YOU, what was the name again?!” I was being polite and very humble as my appointment was in the next few minutes & I have yet to receive the link. Seriously. Forget this app!!! YOU WILL ONLY RELAPSE BACK INTO PTSD!!

Delete!!

Developer Response

Thank you for letting us know about your experience. We encourage you to call the National Telehealth Technology Help Desk (NTTHD) again and ask to speak to a manager to discuss your experience. The NTTHD can be reached at (866) 651-3180 or 703-234-4483 (available 7 AM – 11 PM Eastern Time, Monday – Saturday).

Information

Seller
US Department of Veterans Affairs (VA)
Size
47.5 MB
Category
Medical
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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