The Virginia Credit Union Mobile Banking App for iPhone® gives you 24/7 access to your VACU accounts. You can check balances, transfer money, locate branches and ATMs, deposit checks and more.
To use this app you need to be enrolled in VACU Online Banking. Once you download the app use your Online Banking User ID and password to log in.
View account balances, history and pending transactions
Access Quick Menu to quickly perform transactions
Transfer funds between VACU accounts
Schedule/edit/cancel bill payments
Use GPS enabled branch and ATM locator
Deposit checks with Mobile Deposit
Set up Quick Balances
Faster logon with Touch ID™
Register for Apple Pay™
SAFETY AND SECURITY FEATURES
As always, Virginia Credit Union is committed to the safety and privacy of your information.
All data and transmissions are encrypted
User IDs with strong passwords are required
Visit vacu.org for more details.
•Improved VoiceOver screen reader for accessibility.
•eBills: Access to your eBills inside the Pay Bills Tab.
•Transaction Search: Search your account history with date ranges and transaction amounts.
•Manage Mortgage – you can now view your mortgage details and make payments on your mortgage in the mobile app.
•iPhone X Compatible: App now available for iPhone X
We’re always working to improve our mobile banking app for our members. Don’t forget to rate the app and give us your feedback. Your opinion is important to us and we love hearing your thoughts, so keep them coming!
There is no charge from VACU, but your mobile carrier's message and data rates may apply. Some features are available for eligible customers and accounts only.
Ratings and Reviews
Just one thing missing
I know that a mobile app can’t possibly fit all the same features as a fully fledged website, but just one thing: the virtual check register. This has been very helpful at home when I am done with the day, but I would appreciate the convenience of being able to update right when I have made the transaction, in case it doesn’t always show up - like a check or a pre-authorization that a gas station or hire may not immediately charge to my account. And I know that I could just use the notepad on my phone, but it’s so much better to have it synced with my account so you see that side by side comparison of balances.
I am very happy to say that this is my biggest complaint. I do not agree with many reviewers who say the UI is crappy. I find it fairly intuitive. Maybe a bit too much white space, so what? I especially appreciate that all pending expenses immediately deduct from my available balance, but deposits and credits don’t show as available until they post, so my risk of overdraft is extremely minimal. Long live VACU!
Broken VoiceOver Compatability
This is an ap that I have been using most every day, but now I can't use it with the most recent update. VoiceOver compatability has been broken. Please fix this problem, as it will be a deal breaker for me if I can't conduct banking business on-the-go. It will be very much appreciated if this ap is made accessible again! Your visually impaired customers are as interested in mobile banking as any other customer.
Wow, this ap has improved so much! Everything reads with voiceover now. Thank you very much! I gave it a 4 rating only because of 1 issue left that needs to be fixed. When I try to use bill pay, I can't enter the money amounts. The numbers are there but when I double tap on them nothing is entered into the field. Wants this problem is fixed, I will most definitely come back and change my rating to a five. The improvements are huge though, so I think you very much!
Unreliable banking app
Constantly getting error messages when trying to use “bill pay” - have been getting the error message that says “THE DATA COULDN’T BE READ BECAUSE IT IS IN THE WRONG FORMAT” yet there is no troubleshooting info, nor contact info for help using the app. I called the number they suggested for the bank HQ and the woman on the phone said she didn’t know what I was talking about. VERY ANNOYING! We switched to VACU to pull our money out of the big banks, kinda regretting it now because at least Bank of America had an app that worked all the time, never had issues with bill pay or logging in.
With Family Sharing set up, up to six family members can use this app.