Via - Affordable Ride-sharing
By Via Transportation, Inc.
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Via is the new smart, affordable & easy way to get around your city. Request a ride on your phone and share with other riders going your way. You can Via in NYC, Washington D.C., & Chicago. Say goodbye to taxis, trains & subways, & hello to alternative transportation.
Via is an easy, fast, convenient and smart way to get around. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit!
• Book a ride on your phone
• Get picked up on a nearby corner
• Share your ride with others
• Save cash and reduce carbon emissions
>How it works:
Set your pickup and drop off to request a ride. We’ll match you with a Via driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, so your Via and, and no passengers ever have to go out of their way. We pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone.
>Efficiency at it’s best:
With Via in NYC, Washington D.C. and Chicago, you can stop the busy and bossy rush hour commutes and say goodbye to packed subway cars. Forget bus line transfers, our drivers take you straight to your destination at low costs. ur smart algorithm was built for ride sharing and our corner to corner pickups, make the ride faster and affordable for everyone.
>We promise low-fares for everyone:
Save money on cabs and ride anywhere within our service area for affordable fares. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless.
>Superior customer service:
Having transit troubles? Send us a text message anytime, and we’re happy to help! We offer real-time customer support so you can enjoy your ride.
We’re proud to represent such a diverse community of riders and drivers. Via recognizes the value of sharing with our neighbors and believes that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet and one another. Welcome to the new alternative, transportation system.
>Your friends are our friends:
Share the Via love! We’re sure your friends would rather ride with us than public buses, trains, subways, and metros or expensive taxis. That’s why we make carpools fun. Refer friends to Via and you will earn free Ride Credit when your friend takes a ride.!
Help keep our cities clean. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another.
>Where and when can I Via?
You can ride Via in New York, Washington, D.C. and Chicago.
In New York Via operates Manhattan, south of 125th Street, and in parts of Brooklyn. Via services rides between JFK, LaGuardia, and Newark Airports and our Manhattan/Brooklyn service zone. Ride 24 hours a day, 7 days a week.
Riders in Washington, D.C., can Via weekdays from 7am to 9pm, anywhere in our zone.
In Chicago, riders can Via weekdays, 6am to midnight, and weekends, 9am to midnight, anywhere in our downtown zone and to and from O’Hare and Midway Airports.
What's New in Version 2.18
- Airport pickup screen now comes with a sleeker design and crystal clear instructions.
- Under-the-hood fixes for "Favorites" – saving addresses has never been smoother!
Loving the new app? Write a review to help others discover Via!
For comments/suggestions, email us at firstname.lastname@example.org – we’d love to hear from you!
If I could give 0 stars I would. Customer service ATROCIOUS and good luck getting a ride.
The service itself is mediocre to fine if you can find an eligible "Via-cle" in your area. That's a big IF. Not only did I consistently have issues using the service which was positioned as a commuter benefits eligible ride sharing vehicle but then I had issues with billing which won't let me update my credit card and when it does it still says my account can't be billed until it's updated. I've reached out to customer service which states they'll answer within 24 hrs, which is a bold lie. After multiple emails where they neglect to respond and I have to follow up after 3 days they provide absolutely no help and won't refund the credit I've put on the account even though I couldn't use it if I wanted to. I'm done with this company and will bad mouth it to everyone I know. Thanks for seeming like the counterpoint to a seemingly broken ride share industry and coming out even worse than everyone else.
POOR SERVICE, BAD QUALITY, LONG WAIT
Well , I don't know where to start.
I was attracted by the prices of the ride which are really less expensive than Uber or lyft or any other company I took BUT it tooks FOREVER to get a car ( 10 min+delays) , no way to cancel on that one to get a new or i will have had 10 more min to wait. Drivers are so unpolite, i don't asked for much conversation but at least "hello , how are you ?" I think everyone who's being with a little bit of courtesy will say it. You feel that they don't really like what they do. Plus if you wanna be on time with this company make sure that you ask for your ride at least one hour before you re appointment or you re gonna be like me ... everytime late! I feel like you need to pay way more to get a fast good service,and pleasant driver. if you don't care about any of it , then take Via !
Great price for a convenient service
If you take the service during non rush hours, it's a fabulous service - friendly drivers who like their jobs, clean, newer and air conditioned cars, frequent pick ups which keeps the wait time to often less than 3 mins, very affordable versus a yellow cab, etc.
If you take it during rush hours, be prepared to sit in traffic for a while, more so than a yellow cab since the driver has to follow the traffic directions from their app which is used to maximize riders and not efficiency.
Otherwise, a gem of a service for NYers.
- Category: Travel
- Updated: Jun 18, 2017
- Version: 2.18
- Size: 88.0 MB
- Language: English
- Seller: Via Transportation, Inc.
- © 2017 Via Transportation, Inc.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.