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Via - Affordable Ride-sharing

By Via Transportation, Inc.

This app is only available on the App Store for iOS devices.

Description

Via is the new smart, affordable & easy way to get around your city. Request a ride on your phone and share with other riders going your way. You can Via in NYC, Washington D.C., & Chicago.

Via is an easy, fast, convenient and smart way to get around. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit!
• Book a ride on your phone
• Get picked up on a nearby corner
• Share your ride with others
• Save cash and reduce carbon emissions

>How it works:
Set your pickup and drop off to request a ride. We’ll match you with a Via driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, so your Via and its passengers never have to go out of their way. We pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone.

>Efficiency at its best:
With Via in NYC, Washington D.C. and Chicago, you can stop the busy and bossy rush hour commutes. Our drivers take you straight to your destination at low costs. Our smart algorithm was built for ride sharing and our corner to corner pickups make the ride faster and affordable for everyone.

>We promise low-fares for everyone:
Save money on cabs and ride anywhere within our service area for affordable fares. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless.

>Superior customer service:
Having transit troubles? Send us a text message anytime, and we’re happy to help! We offer real-time customer support so you can enjoy your ride.

>Community:
We’re proud to represent such a diverse community of riders and drivers. Via recognizes the value of sharing with our neighbors and believes that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet and one another. Welcome to the new alternative, transportation system.

>Your friends are our friends:
Share the Via love! We’re sure your friends would rather ride with us than public buses, trains, subways, and metros or expensive taxis. That’s why we make carpools fun. Refer friends to Via and you will earn free Ride Credit when your friend takes a ride.!

>Environmentally friendly:
Help keep our cities clean. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another.

>Where and when can I Via?
You can ride Via in New York (including JFK, EWR, and LGA airports), Chicago (including O’Hare and Midway airports), and Washington D.C.

What's New in Version 2.24.1

- Got your hands on the new iPhone? Via now supports iPhone X!
- For exceptional rides, you can now tip your driver any dollar amount.

Loving the new app? Write a review to help others discover Via!
For comments/suggestions, email us at support@ridewithvia.com – we’d love to hear from you!

iPhone Screenshots

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Customer Reviews

Zero Stars

I wish I could give zero stars. I started using this service over the summer when it was great. However in August 2017, this all went downhill. Wait times are always about double the estimate, poor routing results in needless time spent in the cars, drivers routinely do not speak English, and last night the topping on the cake:

The driver ended my ride accidentally when he let another passenger out. Instead of admitting fault, he claimed I was in the wrong, refused to drive me home, yelled and harassed me. Customer service was no help. Instead of trying to reason with the driver to have him take me home, they told me get out and take a cab—not even an offer to pay for it. That is not the answer when it’s dumping rain outside and your driver made the mistake.

Never using this horrendous service ever again and I encourage you to not fall for the prices. Even Uber Pool is better than this scam! Bye Via!

The quality has plummeted

The quality of drivers on this app is the lowest out of all the other car service apps, and I use all of them. I am a freelance artist who uses ride sharing apps on an almost daily basis. Just in the past week on via, I was asked, without explanation, to get out of the car even though I was at least 20 blocks from my destination. This was for a very important event, and while I was able to get another cab off the street and thankfully make it there on time, the whole experience was highly unprofessional and rude to say the least. I was lucky that I left early and somehow made it there just in time.

That was just one episode. There have been numerous other times where drivers were simply rude. A few days ago the driver refused to pull up the car windows after being asked to multiple times, needless to say it was very cold outside and everybody else in the ride felt uncomfortable because of it.

These are just two instances from the past week, and there have been numerous other times in the past where.

With so many competitive ride sharing apps out there, it is disappointing to see Via’s quality reach such a low point. I will no longer be using Via for work because of their low reliability.

I love Via

Via is my hands-down favorite ride-share app. The drivers are prompt, professional and decent-which is a necessity when traveling across NYC. Without Via, the transition to a new high school across town would have been a nightmare and a deal breaker -(given the current state of NYC subways). I also trust Via with my teenager -when she needs to get somewhere on her own. She was also treated kindly with a recent sports injury. Via support team is appropriately responsive in the rare times there is a glitch (even when it’s my my error). I recommend Via whenever possible to colleagues, clients, friends and family.

Via - Affordable Ride-sharing
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 2.24.1
  • Size: 89.3 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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