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Via is the new smart, affordable & easy way to get around your city. Request a ride on your phone and share with other riders going your way. You can Via in NYC, Washington D.C., & Chicago.

Via is an easy, fast, convenient and smart way to get around. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit!
• Book a ride on your phone
• Get picked up on a nearby corner
• Share your ride with others
• Save cash and reduce carbon emissions

>How it works:
Set your pickup and drop off to request a ride. We’ll match you with a Via driver headed your way. Our smart pickup coordination will direct you to a nearby corner to meet your driver, so your Via and its passengers never have to go out of their way. We pool riders into the same car efficiently and without delays, keeping our price point affordable for everyone.

>Efficiency at its best:
With Via in NYC, Washington D.C. and Chicago, you can stop the busy and bossy rush hour commutes. Our drivers take you straight to your destination at low costs. Our smart algorithm was built for ride sharing and our corner to corner pickups make the ride faster and affordable for everyone.

>We promise low-fares for everyone:
Save money on cabs and ride anywhere within our service area for affordable fares. Passengers get premium, convenient rides for only a few dollars more than a city bus or subway. Eligible users can pay using pre-tax transit dollars through approved commuter benefit debit cards. All payment is directly through the app, making paying for your ride fast and completely seamless.

>Superior customer service:
Having transit troubles? Send us a text message anytime, and we’re happy to help! We offer real-time customer support so you can enjoy your ride.

We’re proud to represent such a diverse community of riders and drivers. Via recognizes the value of sharing with our neighbors and believes that everyone benefits when we work together to make our city a better place. When we ride together, we benefit our city, our planet and one another. Welcome to the new alternative, transportation system.

>Your friends are our friends:
Share the Via love! We’re sure your friends would rather ride with us than public buses, trains, subways, and metros or expensive taxis. That’s why we make carpools fun. Refer friends to Via and you will earn free Ride Credit when your friend takes a ride.!

>Environmentally friendly:
Help keep our cities clean. Similar to carpools or shuttles, we can reduce congestion and emissions by sharing rides with one another.

>Where and when can I Via?
You can ride Via in New York (including JFK, EWR, and LGA airports), Chicago (including O’Hare and Midway airports), and Washington D.C.

What's New

Version 3.1

Loving the new app? Write a review to help others discover Via!

For comments/suggestions, email us at support@ridewithvia.com – we’d love to hear from you!

Ratings and Reviews

4.4 out of 5

3.3K Ratings

3.3K Ratings

A few REALLY bad experiences make this option terrible


Despite the price being the lowest, their efficiency and wait times are by far the longest. I’ve had 55% good experiences and 45% very very bad experiences. And those 45% experiences include everything from, wrong location pick up resulting in the driver canceling on me, very very very long wait times, rude drivers, very slow driving when you need to get to work on time, poor routing, changes in wait times nearly every single time, and wrong side of the street pick ups which resulted in me running through traffic so the car wouldn’t leave. Despite claiming they have a better navigation and better pay for their drivers their service consistently underperforms the competition (taxi cabs, Lyft, and Uber). Yes it’s cheap but as the saying goes - you really get what you pay for. They need to better handle peak hours and routing for pick up. I’ve stood on curbs with Via’s driving right past me. Routing is not better the WAZES or google maps which is pathetic. Think twice before using this. And if you do, make sure you aren’t in a hurry to get picked up or dropped off.

I love VIA!


It took me a little while to get used to setting Pick Up and Drop Off, but now it’s a breeze. I have been using VIA for over a year and have never experienced any of the bad things some reviewers mentioned. Yes, you have to build in little more time because it is a ride- sharing service, but longest wait time ever was 15 minutes. Most of the time it’s 6 - 8 minutes or less. I find the drivers are quiet unless you want to talk to them. I’ve never had anyone who was rude. You expect pickups/drop offs on the Avenues and sometimes the driver may turn onto a cross street, but when they say your car is here and you don’t see them, you can immediately call the driver (or they will call you) so you can find each other. You can go from Soho all the way to 110th Street for $5.99 + tax. You can’t beat it. I really love VIA way more than Uber or Lyft.

This app is garbage


I used this app for the second time today and call in a driver. This app automatically picks a location and makes u walk to your pick up location. First of all, I think that’s stupid. I should be picked up from my own location. Anyways, so I walk to the location I’m suppose to be and since there was snow and lots of call, I couldn’t identify where my driver was. So I called and it took the driver about 7-8 rings to finally answer. I was by a corner of two street. That’s where I was told to be by the app. Keep in mind it’s a normal street with traffic lights. In the traffic light , there a police officer waiting in red light. My driver says (on the phone) “listen I’m not gonna stop there because I don’t want a ticket because of u, so u have to move. Move somewhere else” and I’m like “what?” He then doesn’t even pick me up. I had to cancel the trip. Also In the car description , it said dodge but he wasn’t even driving a dodge. It was a van... horrible communication, horrible customer service, and this app does not seem safe at all. I’m going back to UBER or LYFT.


Via Transportation, Inc.
133.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 Via Transportation, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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