Pay your bill, troubleshoot your service and remote reboot, receive notifications about changes to your service, view data usage, view and change your service plan, add EasyCare and Voice, chat with an agent and more!
- Pay your bill
- Receive notifications about your bill
- Change bill cycle date
- Perform diagnostics
- Learn about Weather impact
- Reboot your modem
- View your usage
- Buy more data
- Extend your data by controlling video quality
Internet Plan Details
- Understand Features of your plan
- Add/Remove EasyCare and Voice
- Change your service plan
- Chat with an agent
- Supports iOS version 9.0 and up
- Supports iPad with internet connectivity
- Only supports portrait orientation
Thanks for using the Viasat Internet app. We regularly update our app to fix bugs, improve performance, and add features to keep you informed about your internet service performance.
Ratings and Reviews
Nice first attempt, but weak.
Having been a long suffering Wildblue/Excede/Viasat customer, I welcome this attempt by Viasat to give its users a tool for finding out what’s going on with our satellite connections, but there’s more than one or two things that just aren’t right.
The app is bloated. 150MBs! And it’s for people with limited download allowances.
Login each and every time? No touch or Face ID. This is 2018. Inexcusable.
Agree to terms EVERYTIME you login? Lazy programming.
Ask for push notifications EVERYTIME you login. See the last comment. I don’t ever want push notifications so stop asking!
Works on iPad, but only in portrait mode. What about iPad Pro users with keyboards? See the last comment.
No way to reboot modem unless YOU detect a problem. Well, your agents never detect problems other than “congestion”. Should we expect this program to be any better?
And finally, this thing is slower than molasses running uphill in January at the North Pole. And I’m running on an iPad Pro and an iPhone X. All this back and forth to the server is slow and again uses data users don’t want to waste on finding out what’s wrong with your system!
Come on Viasat! Give us a useful, efficient, and complete tool. And please don’t make us wait forever like we have for Viasat2 which never rolled out in early February (like you said) or for that matter now.
It worked for me!!!
I almost didn’t even download this due to negative reviews and with the morning I had, I didn’t need anymore non-working gadgets!! Decided to give it a shot, I was able to reset my modem quickly and I’m back online!! My info is right there on hand and to reboot, I did select the test again page before it gave me the option. I give it 5 stars...I’m not sure what else you would expect this app to do..it does everything it claims!! Well done!! Btw, I do not leave reviews but couldn’t handle an app that works having so many bad reviews and someone like me may not download when it could help them. ❤️
App is useless as there sat service
I pay more then $150 a month for 30gb, you would think that they would have better services for their customers. This app is just as worthless and there sat services. It slow to load up, there is no way of telling what type of data you have been using, its very rudimentary.
Its time that california included satellite internet service provider part of the net neutrality (if not already), viasat is taking advantage of people who live in rural areas and gauging cost and getting nothing in return. Time to call my state rep or congressman/woman and i suggest everyone else to contact there local rep! This gotta stop they are doing nothing for customers, they just want to steal your hard earned money. Fed up, i still have one more year under contract ugh!
With Family Sharing set up, up to six family members can use this app.