VICA℠ - Virtual Care by Community Care Physicians, P.C. brings certified medical providers to you, from anywhere within New York State!
Receive virtual care from a New York based medical organization you can trust – Community Care Physicians (CCP). VICA - Virtual Care connects you remotely with a licensed health provider from CCP, in real-time. You’re simply replacing the exam room with your living room. From anywhere within New York State, you can schedule a visit and our VICA team will contact you ready to address your concerns.
VICA providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for people of all ages. Use VICA for issues such as:
Pet and seasonal allergies
Cold and flu
Cough and sore throat
Conjunctivitis (pink eye)
Bug bites/tick bites
Ear pain/ear infections
Minor lacerations and abrasions
IMPORTANT: PLEASE CALL 911 IF YOU NEED EMERGENCY MEDICAL CARE!
Virtual care is not appropriate for emergencies including, but not limited to, chest pain, shortness of breath, possible concussion, abdominal pain, mental status changes, numbness, tingling or weakness.
Our providers only treat conditions that can safely be handled remotely. If necessary, the VICA provider will recommend for you to be seen by a nearby provider for an in-person, in-office exam.
There is a $45 fee per visit with the provider.
Hours of Service: Typical hours of service are Monday through Friday 9:00AM to 10:00PM. Extended hours may be available. Please refer to the VICA app for up-to-date hours.
How VICA Works:
Register within the app and request a callback from the VICA concierge (Our concierge will contact you using the phone number you provide to collect your medical history, collect payment, and schedule your virtual appointment, at your convenience).
At your scheduled appointment time, start your session with the provider and receive care in real-time.
VICA is Secure and HIPAA Compliant
Your personal and payment information is secure with VICA and Community Care Physicians. Information on the app complies with all HIPAA regulations and requirements.
Documentation of Your Visit:
Your virtual visit is documented in Community Care Physicians’ electronic health record. If you currently use a provider within Community Care Physicians, your virtual visit note will be accessible by your regular doctors. If you are not a patient of Community Care Physicians, the note documenting your visit will be faxed to your primary care physician.
Please note: VICA – Virtual Care is meant to supplement, not replace, your regular office visits with your doctor.
Improved iPad support
Ratings and Reviews
Cool new virtual medicine app!!
So great that I can see a medical Provider on my phone or iPad, if I am unable to get to my Primary Providers, or if they don't have an opening today. Also, great for Pediatric visits!
Community Care Telemedicine App
This app allows a patient to get a telemedicine visit via an iPhone. This is a great way to access medical care if one can't get into the medical office to be seen in person.
- Community Care Physicians, P.C.
- 18.2 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © Community Care Physicians, P.C. 2017
With Family Sharing set up, up to six family members can use this app.