Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above.
Enhanced Call Handling
• Place calls over data networks using the integrated softphone, or use your cellular number
• Single phone number for all your inbound and outbound calls
• Call redirect - seamless move active calls between devices
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes
Simplified Contact Management
• Single view into company directory, public and private groups and personal contacts
• Personalized “Favorites” list for frequently used contacts
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Utilize custom personal statuses
Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting
Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging
Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup
Includes fixes for issues reported by our users.
Ratings and Reviews
Push notifications do not work
Without push notifications, you will never know when a call comes in.
SIP phone is amazing!
SESSION RELOCATION IS AMAZING! I can’t believe I can move a SIP softphone call over to my cell phone provider if the data connection is failing. It’s amazing! Must be seen to be believed
It’s amazing how fast and clear the SIP phone is once out admin got it set up on the server side. Calls connect quickly, and I don't get disconnected when going between wifi and cell data - not sure how they did that but it's great! And if my internet gets interrupted for any reason, the other side of the call automatically gets put on hold until I get back! This app has definitely changed how I connect with my coworkers, now it's not a pain anymore!
Never miss a call I want
Great features and easy to use.
Driving or walking to a late appt. you just need to prioritize your calls, I get to make that choice.
Instant message a deal keeper when you need information at a meeting just a quick note to your staff at the office.
Change your status and voicemail greeting with one click, traveling I can take a call from my office staff, in a meeting they know to wait or send me a instant message.
At almost 70 I have to keep organized it works
With Family Sharing set up, up to six family members can use this app.