Screenshots

Description

Lucy connects your personal devices to your chamber controls and hotel staff. Make requests, order room service, control the thermostat, TV, and even socialize on the Guests-Only chat board. Works in your chamber, in all dining areas, and even when you’re out on the town.

MAKE REQUESTS
Ask for anything – extra pillows, laundry pick-ups, turndown service, valet – Lucy makes things happen without you having to talk to anyone, unless you want to.

ORDER ROOM SERVICE
Browse the menu and order with a few taps. Order while you’re out and come back to find your meal waiting for you.

CONTROL THERMOSTAT
No need to get out of bed to adjust the heat or AC. Lucy has your sensitive parts covered.

CHAT WITH GUESTS AND CONCIERGE
Lucy gives you special access to the Virgin Hotels chat board, where you can get recommendations from other guests, meet up, or make a new contact.

GET LOCAL RECOMMENDATIONS
Lucy is in with some of the most in-the-know locals, foodies and socialites around. She’ll help put that “Where should we go for dinner?” question to bed.

MAKE RESERVATIONS
Lucy connects you directly to Open Table, making dinner plans even more convenient.

GET HOTEL MESSAGES, NEWS AND INFORMATION
Lucy puts all of your hotel staff messages, happenings, and news all in one place, so you’re always in the loop.

CHECK-IN
If you’re a member of the Virgin Hotels’ preference program, The Know, you’ll have the option to use Lucy’s mobile check-in feature, allowing you to get settled in even faster.

CHECK-OUT
Lucy gets you on your way with mobile check out with options to have your bill emailed immediately to you, or to your accountant.

COMFORT CONTROLS LIKE NEVER BEFORE
Lucy brings a new level of comfort and control to the hotel experience – only at Virgin Hotels.

What's New

Version 1.9

- Adjustments for iPhone X
- General improvements
- Small bugfixes

Ratings and Reviews

Looks great, doesn't work

Duccy

I wasted about a half hour attempting to reserve a room at the Chicago Virgin Hotel with this app. The process kept opening Safari pages that required re entering log in info which was rejected. They have lost a booking as a result, I ended up using an app from a hotel chain that actually worked properly.

Information

Seller
Virgin Hotels Llc
Size
118.7 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Horror/Fear Themes
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Profanity or Crude Humor
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Simulated Gambling
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Realistic Violence
Infrequent/Mild Cartoon or Fantasy Violence
Copyright
© Lufthansa Industry Solutions AS GmbH
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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