Lucy connects your personal devices to your chamber controls and hotel staff. Make requests, order room service, control the thermostat, TV, and even socialize on the Guests-Only chat board. Works in your chamber, in all dining areas, and even when you’re out on the town.
Ask for anything – extra pillows, laundry pick-ups, turndown service, valet – Lucy makes things happen without you having to talk to anyone, unless you want to.
ORDER ROOM SERVICE
Browse the menu and order with a few taps. Order while you’re out and come back to find your meal waiting for you.
No need to get out of bed to adjust the heat or AC. Lucy has your sensitive parts covered.
CHAT WITH GUESTS AND CONCIERGE
Lucy gives you special access to the Virgin Hotels chat board, where you can get recommendations from other guests, meet up, or make a new contact.
GET LOCAL RECOMMENDATIONS
Lucy is in with some of the most in-the-know locals, foodies and socialites around. She’ll help put that “Where should we go for dinner?” question to bed.
Lucy connects you directly to Open Table, making dinner plans even more convenient.
GET HOTEL MESSAGES, NEWS AND INFORMATION
Lucy puts all of your hotel staff messages, happenings, and news all in one place, so you’re always in the loop.
If you’re a member of the Virgin Hotels’ preference program, The Know, you’ll have the option to use Lucy’s mobile check-in feature, allowing you to get settled in even faster.
Lucy gets you on your way with mobile check out with options to have your bill emailed immediately to you, or to your accountant.
COMFORT CONTROLS LIKE NEVER BEFORE
Lucy brings a new level of comfort and control to the hotel experience – only at Virgin Hotels.
- Adjustments for iPhone X
- General improvements
- Small bugfixes
Ratings and Reviews
Looks great, doesn't work
I wasted about a half hour attempting to reserve a room at the Chicago Virgin Hotel with this app. The process kept opening Safari pages that required re entering log in info which was rejected. They have lost a booking as a result, I ended up using an app from a hotel chain that actually worked properly.
- Virgin Hotels Llc
- 118.7 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Horror/Fear Themes
- Infrequent/Mild Medical/Treatment Information
- Infrequent/Mild Profanity or Crude Humor
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Simulated Gambling
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Infrequent/Mild Sexual Content and Nudity
- Infrequent/Mild Realistic Violence
- Infrequent/Mild Cartoon or Fantasy Violence
- © Lufthansa Industry Solutions AS GmbH
With Family Sharing set up, up to six family members can use this app.