NOTE: If you’re participating in the Virgin Pulse Global Challenge, please download the Virgin Pulse Global Challenge app instead.
The free Virgin Pulse app lets you access your company’s wellbeing program. Get all the core features at your fingertips for on-the-go healthy living:
• Track your steps, active minutes, calories burned, and sleep
• Track your program rewards and progress to the next milestone
• Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.0 on your phone)
• Connect tons of other devices & apps for automatic tracking
• Easily sync your iPhone or Apple Watch steps
• Share your Virgin Pulse stats with Apple’s Health app
• And so much more!
Let the journey to a healthier, happier you begin. It’s going to be epic.
Virgin Pulse supports iOS 10.0 and higher.
Thank you for using the Virgin Pulse App! We update our app regularly.
Each update of our app includes bug fixes and performance improvements in addition to new features.
Ratings and Reviews
Last few updates have impaired not improved
I’ve used this app faithfully every day for several years... When you are self disciplined to live the lifestyle you can obviously incorporate updating an app to track your dedication... Updating your VP cards and Healthy Habits just becomes part of the process... however when the app shows them already completed one tends to initially move on and think to yourself oh, I must have completed that and forgotten I did it... only to find a few days later that tracking shows you missing several days which is very annoying because once those days are skipped there’s no way to make up the ‘card’ points!!
Becoming more aware of this occurring, I’ve opened and closed the app 3-4 times before it registers the current day is in fact still requiring completion.. I’m sure everyone can agree in today’s overly busy society no one has time or patience for dealing with this type of glitch long term.. we are conditioned nowadays when things don’t function properly to fix it or replace it...
I lost interest in logging into Facebook and that app enables us to connect to the most important people in our lives... so, if that factor alone couldn’t inspire me to overlook all the drawbacks to FB, I’m not too confident I’ll sustain interest in using this intermittently functioning app to track the daily routine of my already established dedication to living a healthy lifestyle.
Thank you for taking the time to let us know how you feel. We appreciate your feedback. Please rest assured members' opinions matter to us and we suggest forwarding the suggestions on how to improve the app to our Support team, via email (firstname.lastname@example.org), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
Ok but there are issues
Overall does an okay job of very basic self-tracking behavior and (for me) was easy to get in the habit of entering info every day. It is limited in capability and lacks much in the way of functionality. Where it really falls short is tracking steps. I have a MaxBuzz wrist device. The app does not accurately counts steps - and sometimes just stops recording. I have noticed this in several different scenarios but especially when flying. I travel a lot for work and noticed the app gets locked up when I get off the plane. I recently got off the plane on concourse B in Atlanta and walked to baggage claim. That should have been at least 1000+ steps. Instead, it recorded zero steps. I tried turning the phone off/on but the app refused to update. This happens too often and is very frustrating. Maybe it can’t handle the phone being put into airplane mode. The app also doesn’t recognize my time zone no matter how many times I enter it in the profile; it always shows the last sync time 6 hours ahead - as in UK time. I am at home today and logged my stats first thing this morning and checked my steps through out the day but the app says last synced yesterday. This app could be so much better if they would put some effort in the development.
We would like to address your inquiry further. The best assistance on this matter can be provided by our Support team that you can contact via Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
Need sync with MyNetDiary
UPDATE: I received multiple emails stating that VirginPulse wanted to investigate this further and I should contact support... which I did (04/27 @ 9:23am cst - in case support wants to find my call and listen to the recording)... WHAT A FREAKING NIGHTMARE!!! The support tech basically told me it was a automatic letter and there was nothing he could assist with - I realize he’s probably not the app support team, but he could have at least put me in contact with the proper person/team. He and I went round and round until finally I was so frustrated I said “I’m done” and hung up on him. If this rating wasn’t directly related to the app, I would drop my rating to 1, because their customer service was pitiful!
Not everyone in the world uses MyFitnessPal as their nutrition/activity tracker. I, and many others, use MyNetDiary. Within my organization, we get health points and ultimately a health bonus ($) for tracking this information. I do not like MFP, and because I don’t use it, I am penalized for it. PLEASE ADD SYNCING WITH MYNETDIARY! Thank you.
Once this sync option is added, I will change my rating to 5 stars.
We would like to address your inquiry further. The best assistance on this matter can be provided by our Support team that you can contact via email (email@example.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
- Virgin Pulse, Inc
- 339 MB
- Health & Fitness
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, German, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © Virgin Pulse 2014
With Family Sharing set up, up to six family members can use this app.