Description

NOTE: If you’re participating in the Virgin Pulse Global Challenge, please download the Virgin Pulse Global Challenge app instead.

The free Virgin Pulse app lets you access your company’s wellbeing program. Get all the core features at your fingertips for on-the-go healthy living:

• Track your steps, active minutes, calories burned, and sleep
• Track your program rewards and progress to the next milestone
• Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.0 on your phone)
• Connect tons of other devices & apps for automatic tracking
• Easily sync your iPhone or Apple Watch steps
• Share your Virgin Pulse stats with Apple’s Health app
• And so much more!

Let the journey to a healthier, happier you begin. It’s going to be epic.

Virgin Pulse supports iOS 10.0 and higher.

What's New

Version 3.102.1

Thank you for using the Virgin Pulse App! We update our app regularly.
Each update of our app includes bug fixes and performance improvements in addition to new features. As notable new features become available, we’ll announce them for you in the app.

Ratings and Reviews

4.8 out of 5

27.6K Ratings

27.6K Ratings

Last few updates have impaired not improved

I love sunsets4ever

I’ve used this app faithfully every day for several years... When you are self disciplined to live the lifestyle you can obviously incorporate updating an app to track your dedication... Updating your VP cards and Healthy Habits just becomes part of the process... however when the app shows them already completed one tends to initially move on and think to yourself oh, I must have completed that and forgotten I did it... only to find a few days later that tracking shows you missing several days which is very annoying because once those days are skipped there’s no way to make up the ‘card’ points!!

Becoming more aware of this occurring, I’ve opened and closed the app 3-4 times before it registers the current day is in fact still requiring completion.. I’m sure everyone can agree in today’s overly busy society no one has time or patience for dealing with this type of glitch long term.. we are conditioned nowadays when things don’t function properly to fix it or replace it...

I lost interest in logging into Facebook and that app enables us to connect to the most important people in our lives... so, if that factor alone couldn’t inspire me to overlook all the drawbacks to FB, I’m not too confident I’ll sustain interest in using this intermittently functioning app to track the daily routine of my already established dedication to living a healthy lifestyle.

Developer Response

Hello!

Thank you for taking the time to let us know how you feel. We appreciate your feedback. Please rest assured members' opinions matter to us and we suggest forwarding the suggestions on how to improve the app to our Support team, via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).

Latest update causing step reporting bugs

Cnizzle516

iOS user here. Generally, the app is decent. The lack of a mobile version for the Programs page is exceedingly frustrating, as the pop-up for any trophies you’ve earned can’t be closed because you can’t move the page to reach the “X”. Logging into the website via safari resolves this issue as you can zoom out and close it, but then why use the app at all?

The biggest issue however is the fact that I generally take anywhere between 9,000 and 14,000 a day, and yet for the past three days it has not updated my steps in my points statement. Looking back through the month, there are at least 7 other days where they haven’t been reported on my points page. They show up in my stats, but I do not receive the points for them. I have a Fitbit Charge 2, and have disabled phone statistic recording in lieu of the more accurate Fitbit. I did not have this issue prior to the latest update. I’m missing out on at least 1,000 points from this (and that’s just from this month)... obviously this is extremely frustrating.

This is also the case (although far less frequently) with my sleep recording. The number of hours slept is also different by an hour or two, usually stating that I slept longer (I wish!).

Will the points be retroactively applied to my account when this issue is resolved?

Developer Response

Hello and thank you for your feedback! We appreciate it! Our team has identified the root cause regarding the trophies and we are working toward addressing this matter in timely fashion.
We apologize for any inconvenience this may have caused!
We kindly advise contacting our Support team via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday) for any further questions or concerns!

So far...torture

KKG47

Virgin Pulse is my new nemesis. Spent the day realizing I have to use this app (or the even more horrible web site) pretty much every working day for the foreseeable future or I will have the privilege of paying more for my health insurance. I realized I really had to figure this all out...in tears trying to sort it out. I had to call the help line twice today they admitted the website was terrible and I should only use the app. The app is horrible too. Can’t for the life of me figure out how to enter my hip and waist measurements. The kicker is that I am already doing a weight loss program that Virgin Pulse referred me to (Omada) so I am already entering all my food and steps into another app. Now I find out the two apps don’t communicate so I get to enter everything twice. Oh and I bought the wrong fitness tracker so get to enter all steps manually! Oh and Virgin Pulse does not let you track calories directly so you have to download another app-that costs money and/or is full of ads- for that. Have fun!!

Developer Response

Hello!
Thank you for taking the time to let us know how you feel. We appreciate your feedback!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).

Information

Seller
Virgin Pulse, Inc
Size
316.5 MB
Category
Health & Fitness
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, German, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Virgin Pulse 2014
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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