Screenshots

Description

8x8 is the world's first Communications Cloud that gets employees, customers and applications talking to make people more connected and productive no matter where they are in the world. Download the 8x8 Virtual Office app for iPhone and iPad and join the 8x8 Communications Cloud today.
Use of the 8x8 Virtual Office app requires an 8x8 Virtual Office account. Don’t have one? Please use the Developer Website button below to set one up today.
The Virtual Office app allows you to harness the power of the 8x8 Communications Cloud. Make secure business calls from anywhere. Easily access personal and business contacts. Take your productivity to the next level with team messaging and collaboration. Remotely participate in online meetings.
Do it all from the 8x8 Virtual Office app for iPhone and iPad.

• Make secure business calls using the 8x8 Communications Cloud
• Click-to-dial anyone from your company or personal directory with a single touch
• Conference calling
• Leverage HD Voice-over-Wi-Fi, 3G/4G/LTE for world-class QoS
• Access your business voicemails from anywhere
• Participate in video conferences
• Unified team messaging, presence and collaboration
• Send and receive business SMS messages
• Access Virtual Office Meetings for collaborative online conferencing with HD Video

What's New

Version 7.2.0

Improved messaging service

Ratings and Reviews

3.3 out of 5

99 Ratings
99 Ratings

Helpful but not perfect

Frustrated law girl

When the app works, it’s great. Caller ID shows business phone not cell. You do have to manually change the ring tone for the app to distinguish calls every time - didn’t have to do that on older versions. Updates sometimes bring new glitches. Took a bit to find an actual phone number for support on the website. Support responded to a complaint sent through the site but it did take about a day to call and email me back - that can be a problem for business. Ultimately, the problem was my iPhone being goofed up by a sync glitch with my new Ford Escape. Support was courteous and helpful as much as they could be. Still waiting for a more perfect app but this will do.

Developer Response

Thanks for your great feedback! We would like to know more on the call not being started from voicemail. Is the call started and dropping or is it something else? A new version will be released soon and we are going to offer the possibility of turning off the business calls showing up in iPhone log.

Terrible app, terrible company.

Coachdoom

Every update makes this app worse to use. 8x8 doesn't care, because they don't have to.

CallKit integration is perhaps the worst thing Apple has done to us. I DON'T WANT my work calls mixed in with my personal calls and 8x8 doesn't give us the option to disable CallKit like Skype does. Too much work is my guess.

Virtual Office rings when the app was closed, not in the background, but CLOSED. 8x8 tries to sell it as a feature! Total garbage.

My extension started dumping to voice mail when I was running Virtual Office. Even when one of the call pools was directed to my handset. 8x8 says reinstall the app, which is the kind of useless "support" we get. The most recent update fixed it but as far as I know that ticket's still open. Follow up? What's that?

8x8 doesn't care because I'm stuck since I don't make decisions at my work. If I could trash this piece of crap I would, but I need it for my job. So why would 8x8 care about me? They don't. And it shows.

I asked my Director of Finance why we use this awful company, especially when he spends a few hours a week on their tech support line not getting a solution. His answer: they're cheap. And it shows.

Developer Response

Hi Coachdoom
I am are sorry to hear that you are having continued problems with our service and support. Can you please email vom@8x8.com with the support ticket numbers and I can forward this information on to our support team.

Regarding the option to disable call kit, it's on our roadmap for a future update. Virtual office is indeed designed to ring when the app is closed, to make sure our users don't miss calls. As a work around until the call kit disable feature is available, you can a) Set your status to "Do not Disturb", which will stop incoming calls. As an extreme measure, logging out of the mobile app will stop receiving calls on the app.

Thanks
Naveen

If it's not one thing, it's another

bklyntlc

First, I realized that I couldn't send or receive text messages. After three or four days, that issue was resolved. Now, I'm not receiving calls on my iPhone--they'll show up as missed calls even when the app is up and running. It consistently displays a message that says, "Unable to connect to phone service". My 8x8 landline works and my desktop app works for making and receiving calls. Just not my up iphone. What good is a mobile app for my business line if it doesn't work? Terrible disappointment.

Developer Response

We are sorry to hear you are encountering problems with your Virtual Office app. You should definitely not be having this kind of problems. Please contact us at vom@8x8.com and let us solve your issue.

Virtual Office Team

Information

Seller
8x8, Inc.
Size
113.3 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish
Age Rating
Rated 4+
Copyright
© 2010-2018 8x8, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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