Delicious local food delivered to your door! If you’re in a hurry or don’t feel like cooking, we bring the restaurant to your home – The closest thing to downloading dinner!
WHAT'S THE CATCH?
Order delivery for a flat fee or carryout your meal for free. Plus, we do not set minimums on orders, so order the whole menu or just a drink.
We have a network of drivers ready to pick up your food as soon as you order. With over 2,000 restaurants on Waitr, you're sure to not go hungry.
USE WAITR WHEN:
* Place an order for yourself whenever you’re hungry.
* Place a group order at work when you don’t want to collect cash and orders from everyone.
* Place a future order when you know you’ll be busy when you get hungry. #FightTheHanger
* Who wants flowers anymore? Surprise loved ones with a delicious sandwich.
IS THIS TOO GOOD TO BE TRUE?
Join the 400,000+ people who use Waitr and love it! Don't believe us? Here is what our customers have to say.
This is the best designed and easiest to use delivery app I've ever used. So easy and convenient!
Food delivery made easy!
Very simple to use and a really good variety of restaurants to choose from. The food has always arrived on or early and the drivers have been very friendly. So convenient and so easy!
* Photographed menus
* Convenient ordering process
* Group orders for any sized parties
* Secure mobile transactions
* Customer service team ready to assist in anyway
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Ratings and Reviews
I love the service, but there are a few improvements that need to be made. First, I should be allowed to tip after the service. I've had some fantastic drivers and experiences, but most of them have been terrible to say the least. So I tip based on the majority of my service. I'm not going to tip overly well in advance ever. So they're cheating their drivers. Second, I hate that updates render the app completely unusable until you install a new update. I'm not always in a place of situation that I can update an app on my phone, but I'm in need of food. I get if you're two or more updates behind, but every single update requiring updating to be used at all is irritating. Especially when there's an update every other week or two. Third, the drivers should actually check what they're picking up and delivering. I'd say close to half my deliveries have been the wrong food. And I have seen dozens of pickups at our two favorite hang outs, not ever once has a driver looked at what they're picking up to see if it's the correct order. If allowed to tip afterward, this would greatly affect their tip.
Deleting this app
I wanted to love waitr, but Finally gave up on this app after my last two orders took over two hours to deliver. Today was the last straw, though. My driver was super late arriving because she got lost. She claimed my street wouldn’t show up on the GPS. This can’t be true because uber and other waitr drivers have never had a problem, so I don’t know what the deal was. When she called me for instructions she had no clue how to even tell me where she was. When I finally received and opened the order, it was the wrong order. Waitr said my delivery driver would go back and get the right one but only after she finished another delivery. At this point, it was already an hour past my original delivery time, so I just went and got the food myself. My food (sushi) had been sitting out for over an hour at this point. Waitr offered no compensation of any kind. I had to call and explicitly ask for my delivery fee and tip back, considering there was no delivery and no driver to tip. Will never use this service again. Wait times are way too long and tonight was just a royal mess up. If I truly “need” delivery, I’ll try uber eats.
So I ordered from Jersey Mike’s in Longview TX, after about 30 minutes my order still said sending to restaurant. So I attempted to message through the app for help and didn’t get a response for an hour. In the mean time I was on hold with the help lone which never picked up to help me. After that I stayed on hold while driving to the restaurant to get my food myself because I never got ahold of anybody to cancel my 40 dollar order. Once I got there the restaurant wasn’t that busy but they acted as if they where slammed. So the issue was that they were not entering their received orders. So I waited there for about 30 more minutes on my food for the family. All of this could have been averted if WAITR would have just answered me in a timely fashion, but instead of losing my money I had to wait forever and drive to get my food. I emailed WAITR and they refunded my delivery fee of $5. That’s it. I called again today to see if they would do anything else to keep me and my family as a customer and they wouldn’t do anything. So I will never use this crappy service again. I will try out UBER eats instead!!!!
With Family Sharing set up, up to six family members can use this app.