Food Delivery & Carryout
Welcome to the Wonderful World of Waitr — where great local food meets convenience!
Breakfast, brunch, lunch or dinner; have your favorites delivered.
Whether it’s a small coffee or a four-course meal, you can have it delivered for a flat fee, or order Carryout and pick it up for free. Browse restaurants in your area to find new favorites or order from the ones you already know and love. See your food like never before with our professionally photographed menus. Order the way you like with our customizable menu items and special requests feature. Start a Group Order to eat more conveniently with family, friends, and coworkers. Track orders in real time, receive alerts when your food is on the way, and so much more!
Do dinner a favor, download Waitr today!
• Delivery and Carryout options
• No minimum or maximum order size
• Flat delivery fee
• Photographed menus
• Search by restaurant, cuisine, or item
• Web and mobile ordering
• Simple, secure mobile and online payment
• No hidden fees
• In-app Help & Support
• Real-time order tracking
• Group ordering
You’re going to have a hard time finding an easier way to eat.
Bug fixes and performance improvements.
Ratings and Reviews
I love the service, but there are a few improvements that need to be made. First, I should be allowed to tip after the service. I've had some fantastic drivers and experiences, but most of them have been terrible to say the least. So I tip based on the majority of my service. I'm not going to tip overly well in advance ever. So they're cheating their drivers. Second, I hate that updates render the app completely unusable until you install a new update. I'm not always in a place of situation that I can update an app on my phone, but I'm in need of food. I get if you're two or more updates behind, but every single update requiring updating to be used at all is irritating. Especially when there's an update every other week or two. Third, the drivers should actually check what they're picking up and delivering. I'd say close to half my deliveries have been the wrong food. And I have seen dozens of pickups at our two favorite hang outs, not ever once has a driver looked at what they're picking up to see if it's the correct order. If allowed to tip afterward, this would greatly affect their tip.
Deleting this app
I wanted to love waitr, but Finally gave up on this app after my last two orders took over two hours to deliver. Today was the last straw, though. My driver was super late arriving because she got lost. She claimed my street wouldn’t show up on the GPS. This can’t be true because uber and other waitr drivers have never had a problem, so I don’t know what the deal was. When she called me for instructions she had no clue how to even tell me where she was. When I finally received and opened the order, it was the wrong order. Waitr said my delivery driver would go back and get the right one but only after she finished another delivery. At this point, it was already an hour past my original delivery time, so I just went and got the food myself. My food (sushi) had been sitting out for over an hour at this point. Waitr offered no compensation of any kind. I had to call and explicitly ask for my delivery fee and tip back, considering there was no delivery and no driver to tip. Will never use this service again. Wait times are way too long and tonight was just a royal mess up. If I truly “need” delivery, I’ll try uber eats.
So I ordered from Jersey Mike’s in Longview TX, after about 30 minutes my order still said sending to restaurant. So I attempted to message through the app for help and didn’t get a response for an hour. In the mean time I was on hold with the help lone which never picked up to help me. After that I stayed on hold while driving to the restaurant to get my food myself because I never got ahold of anybody to cancel my 40 dollar order. Once I got there the restaurant wasn’t that busy but they acted as if they where slammed. So the issue was that they were not entering their received orders. So I waited there for about 30 more minutes on my food for the family. All of this could have been averted if WAITR would have just answered me in a timely fashion, but instead of losing my money I had to wait forever and drive to get my food. I emailed WAITR and they refunded my delivery fee of $5. That’s it. I called again today to see if they would do anything else to keep me and my family as a customer and they wouldn’t do anything. So I will never use this crappy service again. I will try out UBER eats instead!!!!
With Family Sharing set up, up to six family members can use this app.