Web Help Desk Mobile
By SolarWinds Worldwide, LLC
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NOTE: This is NOT a standalone application. To log in, you must have an account on a Web Help Desk backend server running version 10.0.18.3 or later. The Web Help Desk backend server that will work with this application can be downloaded from the web.
Web Help Desk Mobile extends the mobile web interface of the Web Help Desk to support push notifications of new and updated tickets. The Web Help Desk is a web-based, cross-platform service management application.
What's New in Version 1.6.4
Various bug fixes.
If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
I love the convenience of this app but it is not at all reliable. Once I view one ticket and then go to another app the next time I open it it just shows a white screen. I have to force close the app and then restart it to get it to work again. I really hope an update is coming to fix this and also add support for the new iPhone 6 and 6 Plus screen resolutions.
Needs more work
Needs a redesign.
- Category: Business
- Updated: Sep 08, 2014
- Version: 1.6.4
- Size: 2.4 MB
- Language: English
- Seller: SolarWinds Inc.
- © 2012 SolarWinds WorldWide LLC. All Rights Reserved
Compatibility: Requires iOS 5.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.