Check out the easiest, most rewarding way to get Whataburger just like you like it!
— ORDER ONLINE: Now testing in select locations, and we’re gathering feedback along the way. Check Whataburger.com for updates on locations near you.
— CUSTOMIZE YOUR CRAVINGS: Try the endless possibilities of customizations and add-ons to perfect your order.
— SAVE YOUR FAVES: Save your favorite customizations and go-to meals to easily reorder again and again.
— EARN REWARDS: Five visits earns you free food. Order or scan your app on five separate visits and get a free Honey Butter Chicken Biscuit, Medium French Fry, Taquito, Cinnamon Roll, or a Small Shake on your next visit.
— FIND YOUR HOMETOWN WHATABURGER: Take comfort in the fact that you’ll always know exactly where the closest Whataburger is located.
— PAY WITH YOUR PHONE: Get your favorite food faster by connecting a debit/credit card, Apple Pay, PayPal, or Whataburger Gift Card.
Hey Whataburger fans! With this update, expect to hear more from us! Make sure your communication preferences are up to date in the Whataburger App by going to Settings and opting in to emails and push notifications. Thanks for using the Whataburger App!
Ratings and Reviews
Not a Whataburger review!
Some folks seem to think they are reviewing Whataburger instead of the app. So, before you start, this isn’t a Whataburger review. Whataburger is must more stable and dependable than the app.
It has improved since its miserable start; but it still needs work. My best advice is to get the app and sign up, but don’t load money or count on it. Be sure the app is working, with your barcode showing, before you get in line; because more often than not, it’s going to fail. For example, I placed my order today and then the app would not accept my pin. With people waiting in line behind me, I had no choice but to close the app, lose the credit for my purchase and not be able to use the funds in the app. After my purchase, and after exiting and restarting the app, it worked great - just about 5 minutes too late. I’ve only been able to use the app once to pay for my food. That’s disappointing.
Developer Response ,
Mike, we value your feedback, and we're sorry to hear about your dissatisfaction with our app. Can you send us an email to email@example.com, so we can get more information from you? We hope to hear from you soon!
I'm giving it a low rating because the app was practically useless for me. All I wanted was to be able to view the menu and nutrition information, but it is such a headache to do that, it makes the app useless. I may as well just google it since I pretty much can't look at the menu unless I'm making an order and then I have to find a Whataburger that accepts online ordering (none near me do) and then rather than showing me the menu, it automatically took me to a meal that I didn't even want and it wouldn't let me go back to view the menu until I had added the meal to my order (I tried four times). Then and only then would it let me look over the menu, but by that time I was already so irritated that it didn't matter to me anymore. Fix that and the app will be worth something to me - until then, it's pretty useless for me.
Developer Response ,
We value your feedback, and we're sorry to hear about your dissatisfaction with our app. We understand your frustration, when at the homepage of the app there is a menu icon to help find the menu faster. If this icon is not at your homepage choose Edit>Arrange Dashboard> them move Menu from "Inactive" to "Active". If you have further issues please email firstname.lastname@example.org regarding this issue.
No help if you contact them
While traveling long distance for work I like to stop at Whataburger because DUH the food is great but after recently redeeming a reward for the first time, I realized one of my rewards had already expired. I emailed them asking if they could honor it as a one-time exception and that moving forward I would make sure to use my rewards sooner. It was an honest mistake because up until that moment, I was unaware that they expired. Their response more than a week later pretty much was "sorry, check your notifications next time." I was truly shocked by the lack of understanding considering I eat at Whataburger about once a week and I sometimes forget to scan the app to build towards my rewards. Never using the app or using my work expensed meals on Whataburger again if that's how they're going to be about something that any other business would have gladly honored as a one-time exception.
With Family Sharing set up, up to six family members can use this app.