When I Work Staff Scheduling 4+

It’s good app,maybe add a group chat between coworkers with same job title and have two week schedules instead of one week at a time. And also have the ability for the worker in shift to adjust his/her time then have supervisor approve instead of supervisors trying adjust times of all workers all the worker would need do was submit their adjustments then have approval from supervisor based on time and location stamp of app,,,!!!! Also some companies corporate office is based out of state,so how about having the time zone and time difference shown and adjusted according to companies and time zones/state. Another thing,I had download an hour tracker for my work hours due to mine and other coworkers being wrong based off this app so try having a subsection with clockin/out option that keep tracks of hours and adds in hourly pay and accounts for lunches and breaks….there is potential for this app I like it but I don’t like having multiple apps to help track everything along with always asking coworkers what’s going on!!!! Think smarter not harder we all in this together hooah! 😎🥷🏽💪🏽

Hi There, Thank you for taking the time to write us a review! We appreciate all of the great feedback! We would be happy to help resolve some of the details mentioned, as the software will offer these! We would love to help! Contact our Customer Care Team (support@wheniwork.com) so we can help you directly!

I generally don’t have problems with app. The only thing is when changes are made to my schedule by my employer I don’t get any kind of notifications. If there is a setting for this I haven’t found it. That’s not to say it doesn’t exist but It’s not something that I was prompted to set up. Also it wasn’t completely apparent that I needed to indicate that I wanted my availability to “repeat”. Otherwise what it does essentially is prompt you to list your availability for the following week, but it never prompts you to list your availability beyond that first week. If it weren’t for an incident where I had gotten scheduled for a Sunday which I thought I had indicated I was “unavailable” for but in reality I only listed my preference for any given day for the first week only. So I would explain to new users that you have to fill out your availability and use the “repeat” slide button or go through the calendar manually and list your availability for as many days as possible or at least for a few months. Other than that the app has nice and helpful features like who works and when, as well as a place to message co-workers without having their personal phone numbers.

Hello, thank you for your detailed review! We appreciate your feedback on notifications and the Availability feature.

The notifications you receive would depend on a few factors. We can certainly look into what is occurring with your profile and the account. Would you submit a ticket with us? https://help.wheniwork.com/submit-a-ticket/

I’ve tried many different shift scheduling/clock in/out apps before. Some were good, some less than good, and some were outright treacherous.
‘When I Work’ is not good, it’s not even great, it’s spectacular; it is by far the best scheduling/shift planning/hours and pay tracking/extra shift finding app I have encountered with!
While the smartphone version offers all the features you need, it is not until you access ‘When I Work’ from your pc and realize this app’s incredible potential. The amount of clever features and details is amazing, it’s like having a bookkeeper/HR person sitting next to you ... for free! Time is money and having this app saves you both. Lastly, kudos to your customer service… big kudos, that is. When I first installed the app, I needed some help so, I e-mailed your customer service, hoping they can enlighten me within 24 - 36 hours. However, I was wrong ... I received an e-mail with detailed explanation within an hour. So, keep doing what you’re doing … because you are doing it right!

Hi, Thanks for your nice feedback! We appreciate hearing from you and are glad to know When I Work is helping to make your teams’ and your work lives so much easier. :)