iPhone Screenshots

Description

Wink is the quick and simple way to connect you and your home. The Wink app brings together hundreds of smart products — lights, locks, sensors, thermostats, and more — across dozens of the best brands, so you can control them from anywhere.
• Receive alerts that keep you informed of what’s happening at home.
• Trigger your alarm and lights to turn on automatically if fire or smoke is detected.
• See who’s at the front door and use your phone to unlock it from anywhere.

Use Wink’s security services to make your home even smarter and safer:
• Lookout: Get instant security alerts about doors, windows, locks, garage doors, motion, and more, giving you control over your home so you can quickly decide how to respond if something unexpected occurs.
• Home Sitter: Have your lights turn on and off in a natural, human pattern to make it look like you’re home when you’re away. Relax when you’re out of town, knowing your home looks lived in.
• Moonlight: Always return to a well-lit home by syncing your lights to turn on and off with local sunset and sunrise times. It’s a convenient way to light your way home after work, so you don’t have to search for keys in the dark.

Explore other features in the Wink app, such as Shortcuts, Schedules, and Robots, to customize your smart products.

Questions? Talk to a real human at 844-WINK-APP or questions@wink.com.

What's New

Version 6.9

• Minor bug fixes and improvements to further enhance stability and reliability.
• The Wink app for Apple Watch is no longer available once users update to the Wink app version 6.9. We will continue to explore ways to provide Apple Watch users with the best experience.

Ratings and Reviews

2.7 out of 5

257 Ratings

257 Ratings

Do not buy wink products!

ljgibson

After investing in a Link starter kit and multiple additional bulbs, my system suddenly stopped working about a week ago. I tried everything, but after being unable to reconnect the Link hub to the network, I emailed support. I’ve been informed that since the Link Hub is no longer in production, this app no longer supports it. THEY ARE STILL SELLING THE LINK HUB ON THE WEBSITE. How can a company discontinue support for a product that they are still actively selling? And the solution was a tiny discount on an extremely more expensive starter kit. I’m done. Goodbye Wink.

Update: I read the developer feedback, and understand that unfortunately things do happen. However, when I contacted Wink regarding this issue (which I did before leaving feedback) I was offered an extremely small discount on their most expensive starter pack. Had I been offered any discount on a hub to correct this issue, I would have just ordered the hub and moved on. I did reply (twice) to Wink support to inquire about a discount on just the hub, and I have received absolutely no reply. Clearly they do not value their customers or they would have reached out before this incompatibility became an issue. As recent feedback indicates, I am not alone. C’mon Wink! Get it together!

Developer Response

Thanks for the feedback. The GE link hub was not made by Wink. This Was a GE product that they stopped supporting about 2 years ago. This means that they were not updating this product, and unfortunately and issue happened about a few weeks ago that caused issues with them connecting that we can not fix unless we have the rights to the GE link hub. Those lights that you got with the Link Starter kit will pair up with our Wink Hub, or Wink hub 2. Both of those Hubs are made by us and will provide a much more stable experience. We also do not sell the device on our website, if you click to buy it brings you to the Amazon.com, or Home depot web page. This will be taken down momentarily.

BEWARE-This Version Deactivates GE Quirky Starter Hub

amo097

I’ve had the GE Quirky start kit hub for 3 years+ without any issues and it has survived many losses of power over the years. This new app version disconnected the hub upon launching the app. Then when I tried to reconnect I get a screen saying the starter hub is no longer in production and therefore cannot connect to this app version. What??? Something working fine gets booted off the app without any warning or alternative way to link to the lights it is suppose to support? Now my “smart bulbs” are just regular light bulbs. If this company thinks that this is a way to force customers to buy a new hub- WRONG- this customer will be switching over to a non-wink system ASAP . This practice by companies should be illegal. It is one thing to no longer support a device but to deactivate it without any way to reconnect to an alternative or older version of the app is like product theft. I paid for the device and it works fine. The company should not be forcing customers to a newer more expensive hub by disconnecting the hub from the devices it supports. Unbelievable...

Developer Response

We did have to cut support for the GE Link Hub since GE stopped supported the Hub and is no longer pushing out updates. Since we don't own the GE link Hub, it just used our platform to connect, there was no way to keep that Hub updated to work in our application. For more info, give us a call at 1-844-946-5277, or shoot us an email at questions@wink.com. -Wink team

Removed watch app

JackHyde

So all in one day I found that after an update the Apple Watch app has been discarded and my old Wink mini hub no longer works.
So I went ahead and bought new Wink hub, expensive, but it does work. Since there is no watch app I have to rely on the widgets on my iPhone. But wait, the widgets go blank, meaning there are no choices. The only way to get the widgets to reload is to turn off the iPhone and restart it. What a pain. Thankfully I never totally bought into home automation and only have three light bulbs connected. I cant imagine what kind of nightmare it would be with more automation. Nothing like a real switch to turn something on and off reliably.

So I posted this review on July 3. Today July 18 I get a notification that the developer has responded. When I look at their response it says July 6.
Anyway there has been no updates since their last update that took away the watch app and the widgets still don’t refresh unless you power off and on the phone. So even tho they say call or write them to help me I don’t see how you can help me unless you have a new app that addresses these issues.
Have you heard of Yonomi. Well they have a Watch app that I am using to talk to Wink. It’s slow bc it has to go through two apps but at least I have a watch app and their widget actually refreshes without having to start it over.
So Yonomi gets five stars Wink get one star.

Developer Response

Thanks for the feedback. Sorry to hear you are running into so many issues Give us a call at 1-844-946-5277, or shoot us an email at questions@wink.com so we can get you all straightened out. We are open Mon-Sat, 11am-9pm EST.

Information

Seller
Wink Labs, Inc.
*WEA.AppPages.Size*
161 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© 2015 Wink, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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