iPhone Screenshots

Description

XFINITY Mobile is here. Introducing a new kind of network that lets you stay connected no matter what, and access more data for less money. With the XFINITY Mobile App, you can manage your XFINITY Mobile Account from anywhere.

· Check how much data you’ve used
· Switch your data option
· View your bill and update your payment info
· Manage account settings
· Contact XFINITY Mobile Specialists for support

What's New

Version 1.9.0

We're working on some new features and enhancements coming soon. For now, we've fixed some bugs and improved overall performance.

Ratings and Reviews

2.5 out of 5

159 Ratings

159 Ratings

Horrible customer

Katrell May

So when my bill was due XFINITY did not take out their payment I tried to update the card information and they wouldn’t allow me to. I called customer service and he told me no worries they’re are going to automatically withdrawal the funds on the 20th so I say ok fine. The 20th comes and once again they did not take the money out but disconnected my service. I call again and I’ve been on hold for nearly an hour. While holding I used my work to home to try and update my payment information. I had to put another card in and then put my original card in. As soon as that happened I got an email saying thank you for your payment you’re all paid up. But ... my phone still isn’t back on I use the chat feature and it took her 10 minutes for her to tell me to call the number that I’ve already been on hold with for nearly an hour and she said this is the only way. This is ridiculous I expected better from them. All if this just to pay my bill

Total Incompetence

DJ-Harry-1000

I’m a long time Comcast/xFinity customer and have almost no complaints with their internet, voice, cable or home services, but their new mobile service has been one of the worst experiences of my life. I’ve encountered nothing but incompetence with the dozens of Associates, Supervisors and store personnel that I’ve dealt with; the warehouse personnel who shipped and received my phones; and the IT department who can’t seem fix the website and App issues. I ordered my phones in December and I’m still having issues - I don’t have protection insurance (because they screwed it up), the App and website don’t match, and I can’t see my billing info on the App.

One recommendation, if you decide to go with them- do it in an xFinity store - DO NOT ORDER ONLINE!!!!

Developer Response

Hello, wow it sounds like you've really had a rough time and we're sorry about all the frustration. One thing we can help with is the app. As the developers, we can troubleshoot why you might not be seeing billing information. Your feedback can also help us get insight to be sure this won't happen again, so we very much appreciate it. Please email us at app_support@xfinitymobile.com with your name and the phone number linked the to account and we can work on resolving this with you. Thank you, Xfinity Mobile App Development

Rating service

Piff God

App crashes but the service is far better then sprints and in the end that's what counts. Usually don't do reviews but have to give this big up to Xfinitys mobile service. Very skeptical at first but so glad I made the switch. Everyone I know lost service during Hurricane Irma, except I with my new Xfinity Mobile. No more dead spots and LTE is 10x faster then Sprints.

Information

Seller
Comcast Interactive Media
Size
59.5 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like