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XFINITY My Account

By Comcast

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The hassle-free way to manage your XFINITY account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.

· Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay
· Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information
· View your channel lineup
· View and edit your account information, such as your contact phone number, password and email address
· Look up or change your XFINITY username and password
· View information about your internet usage
· View your Comcast Digital Voice number

Setup and Troubleshooting:
· View or personalize your WiFi name and password
· Refresh your X1 TV box and troubleshoot your XFINITY devices
· Check the connection status of your devices and get updates on service outages
· Use the XFINITY assistant to ask questions and get help
· Set up your remote to control all of your entertainment

· Check the status, reschedule or cancel your service appointment
· Find out your tech’s estimated time of arrival

Contact Us
· Request a call back from an XFINITY representative
· Find the nearest Comcast Service Center

What's New in Version 1.26.0

· Added options for managing your plan, moving/transferring service and managing premium channels
· Improvements to WiFi settings
· Updated the overall look and feel of the app with new colors, fonts, and icons.

iPhone Screenshots

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Customer Reviews

Great UX and CX 👍

This allows for a great user and customer experience to occur when attempting to access info or get help with various features regarding one's account. Love the fact that after connecting with a rep via phone, the details of that call is outlined on this app. Also, the app assistant is a great feature as well. Virtually any question you have is covered via the app. Kudos to Comcast for a simple and user friendly app.


Everything you want to accomplish on the website can be accessed on the app. The website this app takes you to, is the log in page for xfinity. Once you pass the login page the app opens back up and you're ready to go. Great app, great functionality.

Does What It Is Intended To Do

The app does exactly what it is intended to do, however it does not have the capability to be seen in landscape. Also when you go into the bill, no BACK button appears. It becomes a guessing game to touch the correct spot. I use this app each time I pay my bill and have never had a problem.

XFINITY My Account
View in iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version: 1.26.0
  • Size: 76.0 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: