iPhone Screenshots


The Xfinity xFi app will change the way you WiFi with a whole new way to personalize and control your home network. With xFi, you can set up your home WiFi and be online in minutes, find your WiFi password, know who’s online, troubleshoot issues, and even pause WiFi access during dinner time.

Xfinity xFi is available to Xfinity Internet customers with a compatible Xfinity Gateway.

Key Features:
• Simple, easy setup of your Xfinity Internet service and home WiFi – no Comcast technician required.
• View and change your WiFi name and password.
• See what devices are connected to your home network and give them nicknames for easy reference.
• Create profiles so you can assign devices to your family members.
• Set parental controls and bedtime schedules so your kids see the right content and sleep when they should.
• Pause WiFi access for any device or profile.
• Troubleshoot issues on your own without calling customer service.
• Manage advanced network settings to customize your home network.
• Add xFi Pods to help eliminate deadspots for more consistent, reliable WiFi coverage throughout your home.

• Xfinity Internet subscription with an xFi Wireless Gateway or xFi Advanced Gateway
• Xfinity username and password

Get Help Signing In:
• Create an Xfinity username and password: xfinity.com/getstarted
• Look up your existing Xfinity username: xfinity.com/username
• Reset your Xfinity password: xfinity.com/password​

What's New

Version 1.9

In the spirit of Spring, we’ve cleaned out a few bugs and planted some seeds for new ideas to come. Stay tuned!

• xFi Pods are now available in all markets. Go to https://xfinity.com/xfipods for details.
• Thanks to your feedback, we’ve identified and fixed a few bugs in the Pod setup experience.
• For Voice customers, the app now displays all the phone details needed for a successful setup of your new Gateway.

Ratings and Reviews

4.3 out of 5

2.7K Ratings

2.7K Ratings

Comcast, please.


Dear Comcast, I remember seeing your commercial for the first time for the Xfinity xFi app. I said to myself *wow you know what it’s about Time a internet provider company has released something such as this where I am able to actually have my kids on a true internet schedule but where at the same time if they have done something to earn extra time they are prompted more time at my leisure* but now being 3 months I’ve been an over of this xFi app and the whole service and general I’d love to say that I enjoy every new update that releases but I just sadly cannot. First of all: an issue is about 70% of the time our internet loses connection for the wirelessly connected devices but for Ethernet connected devices such as my sons Xbox he says (and I have witnessed) that the internet does in-fact still work for him. Second of all: on the xFi app all the names for the devices I’ve personalized for everyone seem to reset (not including sections for each person) it only resets the names within each categorized profile for each other member of the family, and third of all: please allow us to see live status reports of how our router is preforming, with notifications of when Comcast will be preforming updates for your router. Thank you to the developers for reading this message, for now I have given this app/review four stars as I still enjoy the app/services concept but until I see at least one of the three issues worked on I will give five stars !.

Developer Response

First, I would like to thank you for taking the time to provide this feedback. With respect to your devices losing internet connection, it sounds like you may be experiencing a general connectivity issue with your Gateway. I would be happy to get this directed to the department that can assist with this troubleshooting. Specific to xFi, we would like to take a look into the devices where the personalization is being reset. Please send us an email with this review to Xfinity_xFi_app@comcast.com and we can begin take a look into these issues for you. Thanks, the xFi app team

No stars would be better

Having fun!!!!

I’ve had this same cable service for over 20yrs. & everything worked fine until they decided to come into our homes & install their “boxes” just a way for them to invade our privacy in my opinion. I never had a problem before their boxes were installed. Now my bill is over $200 a month for basic cable, no movie channels, just basic & internet that I got when it was $10 a month. But the main issue is me having to reset my box a minimum of 5 times a day sometimes more! They’ve had at least 10-15 different technicians out here to try & fix the problem, never have. They always just used to say it must be old wiring on the outside of the building. But they couldn’t replace those wires. So now that I’ve moved I’m still getting the same problems! Making me reset my box in the middle of a movie or whatever I'm trying to watch. I’m so sick of this Comcast B.S. & all their excuses! Why can’t you just fix it once & for all? Please don’t order anything from Comcast, it’s obviously junk! Nothing but problems from day 1! Oh almost forgot, they actually offered to credit my account $10 on a $200 or more bill? For all this crap every single day? How about every time you make me reset my box you credit me $10? That sounds much better to me. No, I’d rather just have cable that actually works all the time, and I’ve told them this but still they’ve done nothing about it!!

COMCAST XFInity in a class above all else!!


When it comes to Home Entertainment, high speed Internet, voice unlimited, with the option of an automated Security System for the Home that is a Godsend, we are convinced beyond a shadow of any doubt, that COMCAST XFINITY has topped the charts for the acquisition of perfection!! When other services are stagnant for the rest of the world, we feel encouraged and blessed by the years we’ve had COMCAST. It has just soared in every aspect to make the whole experience of entertainment, Internet, communication and safety blend into an affordable package that is beyond satisfactory for its COMCAST families. They are on call 24/7 for issues and are user friendly such those of us who are not computer savvy. COMCAST XFINITY is always making our experience with them like a special holiday🌲. Every customer service visit has been for a move we have made and they, too, have risen to the highest stars to make our experience the perfect one. If your area has the ability to connect with XFINITY,go for it!!


Comcast Interactive Media
122.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© Copyright 2018 Comcast


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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