iPhone Screenshots

Description

The easiest way to send money, reload phones, and pay bills worldwide. Use Xoom, a PayPal Service, to send money securely right from your phone in seconds. Download the free Xoom app today!

SEND MONEY IN SECONDS

Sending money with the app is fast, easy, and convenient. You can log in instantly with Touch ID and start sending money from your phone. You can also repeat your last transaction with the slide-to-send feature. No need to provide your recipient’s information all over again because we already have it!

You can also pay utility bills of family and friends back home and reload their prepaid phones instantly right from your phone.

GET INSTANT UPDATES

Have you ever worried about the status of your money after you have sent it to your loved one? Track your transaction for instant updates. You can also get help 24/7 by calling Customer Support.

STAY CONNECTED WHILE ON THE MOVE

The Xoom app gives you the freedom to send money worldwide, anytime. You don’t have to keep your loved ones waiting for money. Now you can send money directly to their bank account from your phone!

WORLDWIDE NETWORK

You can send money instantly to more than 56 countries worldwide, right from your phone, including Mexico, India, Philippines, China, Guatemala, Colombia, Honduras, El Salvador and Vietnam

- You can make instant deposits to India to most major banks like HDFC Bank, PNB, Axis Bank, and Yes Bank
- In Latin America, we have a wide network of cash pickup agents with more than 13,000 locations in Mexico alone!
- In Philippines, we have more than 15,000 cash pickup locations. For bank deposits, you can make instant transactions to BDO, Metrobank, RCBC, and PNB. We also offer door-to-door delivery in Philippines at no additional fee

You can do all this and more from the convenience of your phone. Install the app today!

SAVE MONEY WHEN YOU SEND MONEY

Enjoy low fees every time you use Xoom. Save even more money on fees when you pay with your bank account.

WE’VE GOT YOUR BACK

We use the latest technology to secure your personal and financial information. We also guarantee that your money will be received or we'll refund your transaction in full.

LEGAL

Limits and fees on transactions vary based on type of transaction including transaction history, payout location, payment instrument, and delivery method.

What's New

Version iOS 6.0.1

A better and more exciting app experience!

- We’ve improved our navigation and you’ll find it even easier to send to someone new!
- User experience and design updates

Enjoy these features on the app and send us your feedback to product.feedback@xoom.com. We look forward to your suggestions and ideas.

Ratings and Reviews

4.8 out of 5

201.3K Ratings

201.3K Ratings

Painful to resolve issues, really frustrating solution

Cacaroto_170481

Let’s start with the obvious, xoom came to offer cheaper cost while transferring money internationally. While is true they cost a bit less, I would say I have wasted way more (through wasting my time) in an attempt to save few bucks by using their service, unfortunately so far unsuccessfully and I will not try anymore - not worth it.

I have tried to use the service 4 times and I always got the transfer cancelled. When I asked for a reason I always got the answer that I should check the beneficiary name, address or bank account number. I called customer service and overall experience was horrible - not a single person who can provide you with a clear reason why the transaction was rejected. Simply answers like: “Our partner has rejected the transaction, please verify the account with your bank and make another transaction”.. Totally useless and they never give you a proper answer from the recipient bank clearly stating whether is them rejecting the money or simply “Xoom partner” - who you can’t know who is because you can’t call them directly - doesn’t know what they are doing.

I wouldn’t recommend this solution to anybody.

Developer Response

Very sorry to hear that. Please email us at help@xoom.com and we'll look into this and assist you.

Switching due to bad rates and bad customer service

Shaju S

Switching to Remitly: Couple of weeks back, I had been getting better rates on higher dollar amounts on Xoom ($10, $400, $1000, $2900 had different rates). Since yesterday, the rate is fixed for any dollar amount (where did my better rates go). When I called in customer care, the guy wasted my 40 minutes explaining how global exchange rates work, how rates wont change with dollar amount, etc. I asked him to check my transaction history to see the rate difference I received earlier for a $10 and $1000 transaction. He said he was surprised by this unusual phenomenon (he was not aware of such thing until I told him - you need better training) and said dollar rate is fixed based on locked-in rate (and then he went about explaining locked-in rate). He went back into explaining me how global exchange rates work. For 40 minutes, I did not receive my answer. Annoyed, I hung up saying I am not getting a proper explanation for an issue, I am being lectured on global rates (when that is clearly irrelevant to the current issue), and I am not getting the old incentives I used to get on rates for higher dollar amounts. Why should I stick around with Xoom?

Not easy or quick

Emmmmma98

The first time I sent money through the app it worked great. Money was available quick and there were no issues. I tried to send more money the next day and I get a phone call telling me that they need to verify some information from me. Okay that’s fine. I give them my email, phone number, full name of the recipient. Then they ask me why I’m sending the money? Why does it matter why I’m sending the money it’s my own money? Then they ask when I’m gonna send money next. I tell them I don’t know, I’m not sending it on a schedule, it’s money to help out a family member. The lady on the phone then tells me that I need to send in a valid ID and my bank statement to make sure I’m not “caught in a scam”. I told her I can’t send those in right now, I’m in Mexico. She tells me that if they don’t receive the documents within 48 hours the transaction will be canceled. I was sending the money because I needed it quick and this is not quick at all. The lady couldn’t help me in this situation in any way. They also cancelled any transaction my boyfriend and his sister (who have sent money through this app many times) tried to send to the same family member. Ridiculous.

Information

Seller
Xoom Corporation
Size
49.7 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), and iPod touch (6th generation).
Languages
English, Korean, Simplified Chinese, Spanish, Vietnamese
Age Rating
Rated 4+
Copyright
© (C) 2017 Xoom Corporation
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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