iPhone Screenshots

Description

Millions of people turn to Yelp every day to make spending decisions. Yelp provides a free suite of tools to showcase your business and connect you to the Yelp community. The Yelp for Business Owners app allows you to view important business analytics and connect with customers, including those who have written reviews for your business. This app puts the power of Yelp’s tools right in your pocket!

NOTE: This app is for business owners to manage their Yelp business pages. If you’re looking for the Yelp app that will help you discover great local businesses, go to https://itunes.apple.com/us/app/yelp/id284910350

Use Yelp for Business Owners to:
• Track visitor engagement and customer leads from your Yelp Business Page.
• Respond to reviews with a private message or public comment.
• Respond to customer inquiries and messages.
• Upload and manage photos for your business.
• View reports on ad clicks from Yelp users (advertisers only)
• Report reviews and messages.

To get started, download the app and sign in with your business user credentials. If you haven’t yet claimed your business on Yelp, go to biz.yelp.com, and follow the steps to find your business and create your business user account.

What's New

Version 4.13.0

Bug fixes and various improvements.

Ratings and Reviews

2.1 out of 5

471 Ratings
471 Ratings

Expensive AF and not necessarily effective

Stefnitly

Yelp contacted me to set up my business and I thought this was due diligence to confirm service category, address, etc. Actually it’s those high pressure sales tactics... I wouldn’t have been surprised if oil dripped out my phone from the sleezy sales scenarios rattled off to me. The competition they present to you is erected by their page design, then they want you to pay extra to counteract it. They overvalue their services like a government contractor with high paid lobbyists. They offer you a free $300 promotion and take your credit card, to then charge you between $10-$14 PER CLICK that in my case never resulted in a sale. You pay more per click if there’s more competition in your service category, and with more competition you’re less likely to make a sale.
Even though I talked to two reps to help me gauge my timing to not incur charges as a new business owner, I failed to avoid those 6 f*#¥ing clicks that cost me $70. They basically told me tough luck when I called to see if anything could be done about this... a change of time from the reassurance that there service would help me make, not spend money when I signed up.
I placed a $5 dollar ad on Craigslist and got more business than I did on yelp. Craigslist isn’t actively trying to extort its advertisers.

Lost over $4000 on yelp advertising. Not one lead.

Simba18401

Do not buy yelp ads no matter what they say. In order to cancel the subscription you must pay a one month fee, which is around $1000. This is more money if you have something other than the basic plan. And I was unable to even cancel it because of the high pressure sales tactics they used on me. Every time I called, they would push me and push me to not cancel. It was impossible to talk to them. I would not have canceled if the advertisements actually generated quality leads. But they did not.

On top of that I have had nothing but problems with Yelp. I getting harassed with fake reviews, and yelp does nothing to remove them. They also felt about the bad reviews. As everybody already knows this. Yelp is not on the side of businesses, the people that actually pay their bills. They are on the side of the consumer, and most of the time the consumer knows absolutely nothing about the business. That’s why they reviews cannot be taken seriously.

You’ll pass by five the worst company I’ve ever dealt with. I can’t wait till they go out of business. The next financial crisis coming! And yelp is going to implode under their own debt

Extortionists!

Gabblebabbi

Do not EVER sign up for ANYTHING with Yelp!They are mobster extortionists! I merely signed up for a business page with them last year, and now they’re trying to claim that I signed up for a $300 ad campaign, which is impossible because I was far too broke to be paying $300 on anything besides bills! They’re saying they have proof, including my cc#. I went through all the emails from them and there’s no email asking me to confirm activation or payment. Now they’ve got collections coming after me for over $500 that I am NOT paying, and it has affected my credit score!

I’ve shared this with several groups full of small/private business owners and have been flooded with responses from people who have experienced the exact same thing, as well as quite a few people saying they leave bad reviews on your yelp page, then call you and say they’ll remove that review if you sign up with their $300 ad campaign. This has happened to so many people that apparently yelp is being sued!

Information

Seller
Yelp, Inc.
Size
131.8 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Czech, Danish, Dutch, Filipino, Finnish, French, German, Italian, Japanese, Malay, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 12+ for the following:
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Profanity or Crude Humor
Copyright
© Yelp, Inc 2014-2018
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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