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What's New in Version 9.12.0
We're having trouble writing our usual cavalier release notes, but we wanted to release this app to you while it's in such a golden state!
This ice cream store makes very good cakes, but unfortunately their customer service is deplorable. For days I tried to reach them by phone to place an order, but their phone went unanswered during their advertised business hours, and their mail box was full, so I could not leave a message. I made a trip to the store to place the order in person, and was told those orders required seven day advance. I tried to explain that I had tried calling for days to place the order, and their response was that they still couldn't help me. I told them it really wasn't good business practice not to answer their phone during business hours, and to my dismay they replied that I shouldn't go back then. I asked for the owner and was told she was busy in the back of the store. I was tempted to wait and insist on talking to her, but in the end, I felt that someone who hires help such as this would probably not get it anyway, and I had already wasted enough time trying to patronize a business that clearly does not appreciate their customers. The story has a happy ending. I ordered my cake from Kilwins ice cream in Ridgewood. It was absolutely delicious and they were pleasant as can be. And, something tells me they probably pick up their phone as well.
Refused to credit my Cancellation
If I could give zero stars I would. I booked a seven night stay in the beginning of May. At the end of May I had to cancel. The purpose of my seven day stay was to look for living accommodations and employment opportunities. My husband and I were to move to Houston the end of July when the sale of our house closed. Well the buyers backed out so the need for the seven day reservation was no longer needed. I explained this when I called to cancel. I asked them to cancel. They told me that they would cancel the reservation and that there is no credit given due to the special rate I was given. It was not a special rate. It was their normal rate. I called our credit card company to dispute the $609 charge. I was informed today that Discover had completed their investigation and that I would not receive a $609 credit. There was not a hold put on my credit card. They charged the seven days when I made the reservation. Nowhere did it say on line when I made the reservation that there was no refunds given. Beware of Red Roof Inn. They are thieves!!
First and NEVER AGAIN!!!!
I wanted to give negative 5 stars, but it would not allow me to. This is my first review ever and I have to voice it for any future customers. DO NOT WASTE YOUR TIME NOR MONEY HERE!! Such a disappointment all across the board. First, my toenails were painted like my one-year-old daughter did the job (which they re-painted) Second, the lady doing my nails didn't even know how to do my nails correctly and this is her PROFESSION?? She acted like my fill was complicated, then she treated me as if I didn't have the money to pay for the services. I had to inform her that I have the money. Then I asked her about gel to top my black powder nails and she responded no. Two days later my nails were rising up at the bed of my finger nail, so I stopped in to get them to fix it. She told me to come over and she glued it with super glue.... I was thinking REALLY??? I actually go to different salons and let me tell you what a waste of my time....at this point the money meant nothing to me. I can't believe they stay in business with this type of service. NEVER AGAIN!
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- Category: Travel
- Updated: Jun 23, 2015
- Version: 9.12.0
- Size: 47.3 MB
- Apple Watch: Yes
- Languages: English, Bokmål, Norwegian, Chinese, Czech, Danish, Dutch, Filipino, Finnish, French, German, Italian, Japanese, Malay, Polish, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
- Seller: Yelp, Inc.
- © Yelp, Inc 2008-2015
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.