iPhone Screenshots

Description

The Your Texas Benefits app is for people in Texas who have applied for or get:

• SNAP food benefits
• Health-care benefits (Medicaid and CHIP)
• TANF cash help

Manage and view your cases anytime you want – right from your phone. Use the app to take a photo and send us files we need, like a copy of your paycheck. Set up and view alerts about your cases, like when it’s time to renew your benefits. You also can report certain changes to your cases and find an office near you.

FEATURES

View your cases:
• Set up a new Your Texas Benefits account if you don't already have one.
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Update your phone numbers.
• Sign up to go paperless and view letters / forms we send you.

Send us files:
• Upload photos of the files or forms we need from you and then send them to us.

View alerts and case history:
• Get alerts about your cases.
• View files you’ve uploaded and sent us through the website and app.
• See your change reports.

Report changes about your:
• Phone numbers.
• Home and mailing addresses.
• People on your cases.
• Housing costs.
• Job info.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Your Texas Benefits. Now online and mobile.

What's New

Version 5.5.1

For this release, we updated the app and fixed several issues related to VoiceOver support.

We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.

Ratings and Reviews

4.8 out of 5

12.4K Ratings

12.4K Ratings

Completely useless for voiceover users

Cupcake 30

This app was supposed to make it easier and less time-consuming to fill out paperwork upload paperwork and get things done however for people who happened to be blind and use voiceover on their iPhones it is completely useless I used to rely on this app and it was very helpful in helping me renew my benefits this time however I missed the deadline because I thought that there was something wrong with the app turns out it just doesn’t work with voiceover anymore thanks government!!!!! I know I sound a little short but it is irritating to have something work at one time and then not have it work again I’m told the app works fine for everyone else just not for anyone who happens to be Blind and using voice over I’m sorry that’s just not convenient or a timesaver or anything but crappy!!!!!! And what’s even worse, there is no tech-support so there’s not much we can do about it except for leave bad reviews!!!!!! Hope these bad reviews help fix what is wrong what I’m really hoping for is a response back from the developer this would be a great app if I could use it again.

Developer Response

Please download version 5.5.1 to fix the issue.

Awful Experience

thracker

When I first downloaded the app, I tried logging in with my correct credentials. The app told me I was using the wrong credentials and locked me out of my account... after only one login attempt and using correct credentials!! It was after 6:00pm on Friday on the last day I could upload requested paperwork to avoid my elderly father's benefits being cancelled! The app told me I could have my account unlocked by calling contacting the THHSC on Monday. As a result I couldn't upload anything until 3 days later, on Monday. Further, my father's benefits have been cancelled. I have to hope that the THHSC will take all this into account and reinstate my dad's necessary benefits. By the way, the photo capture utility for document image capture is frustrating to use. While capturing documents, the app crashed 3 times! Also, the app doesn't tell you there is a limit to photos you can take before sending them. It just starts giving a message that photos can't be saved at this time and to try again later. It was a very frustrating experience using this app!!!!

Developer Response

We appreciate your feedback and want to help resolve your issue. If you email us at YourTexasBenefits-App@hhsc.state.tx.us, someone will contact you.

Great App, Almost Perfect

Ftooley77

I like the ease of this app, it is a great asset to simplifying certain processes and makes it easy to upload documents. I would give it five stars but it lacks one important feature to make it perfect. It needs to have a visual access to your benefits remaining on your account that is in real time! That way you don't have to do the old fashion phone call, when a lot of people don't have a phone but can access wifi! You should be able to see your card balance,anytime. Plus add the usage of touch id to the app, it is very inconvenient to have to keep putting you password in, if you have long passwords.

Developer Response

Thank you for taking the time to give a review! We made note of your comment. Be sure to check out future releases. Our goal is to keep improving the app.

Information

Seller
Texas Health and Human Services Commission
Size
64 MB
Category
Health & Fitness
Compatibility
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2017 Texas Health and Human Services Commission
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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